AgentDial

Release Notes
Version 1.0.0
Release Date: 01-03-2025
New Features & Enhancements
Agent Dialer Panel
• Improved UI/UX for better agent workflow.
• Enhanced call management tools for efficient dialing and call handling.
Dialpad
• Added a modern dialpad interface for seamless outbound calling.
• Improved response time and keypress accuracy.
Incoming Calls
• Optimized call routing to ensure faster connection times.
• Enhanced call notification system for better agent responsiveness.
Disposition
• New and improved disposition system for better call tagging.
• Agents can now categorize calls with predefined outcomes for reporting.
Call Report
• Detailed call logs with filters for easier tracking.
• Export call reports in multiple formats for analysis.
Settings
• New configuration options to customize the agent interface.
• Enhanced security settings for better user control.
For any issues or feedback, please contact our support team.