Reviews of Chowit

By: American Food & Vending

List of user reviews and ratings for Chowit

Total ratings

2.67 (Rating count: 51)

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Review summary

Users find the Chowit app to be unintuitive, glitchy, and frustrating to use, with frequent login problems and malfunctioning kiosks. Payment options are limited, rewards are minimal, and prices are high compared to portions. However, after initial issues and updates, customer support has been responsive, and the app can be convenient when functioning properly.

Pros

App can be convenient and works well after issues are resolved.
Customer support, such as assistance from staff members like Jim, is responsive and helpful.
App functions adequately for frequent users when operational.
The app rewards users, albeit minimally.
The app has been updated to fix some issues like screen brightness adjustment.

Cons

Frequent login issues and poor account management, including inability to reset passwords and contact customer service.
App and kiosk systems frequently malfunction or shut down.
App interface is unintuitive, confusing, and difficult to use with limited customization options.
Pricing is high relative to portion sizes and rewards are limited and unappealing.
Inability to preload preferred amounts or use various payment methods; limited payment flexibility.
App forces excessive screen brightness without user control (though partially fixed).

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User Reviews

Recent rating average: 1.40

All time rating average: 2.67

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36% (12)

Date	Author	Comment
2025-01-07	Co*****	No autofill for account creation. Unintuitive interface. Rewards are limited to certain products.
No autofill for account creation. Unintuitive interface. Rewards are limited to certain products.
2024-10-28	Au*****	App kicked me out of my account and I can't sign back in. Forgot password does nothing, no indication if I'm using the wrong password or not. Contact page is grayed out so no customer service. Next beat thing to a scam. Any money I had loaded is gone.
App kicked me out of my account and I can't sign back in. Forgot password does nothing, no indication if I'm using the wrong password or not. Contact page is grayed out so no customer service. Next beat thing to a scam. Any money I had loaded is gone.