Aflac Agent Hub

Name: Aflac Agent Hub
Rating: 3.89 (473 reviews)
Author: Aflac US

By: Aflac US

A mobile app to help contracted Aflac agents manage their business.

Features & Capabilities

Agent Hub is a specialized mobile app designed for Aflac agents and administrators to efficiently manage their business operations on the go. Developed with direct input from the Aflac field force, the app features streamlined claim filing—including wellness claims with a "Similar Claim" feature for consecutive submissions. Users can access detailed profiles of accounts, policyholders, policies, riders, claims, and benefits, making business management comprehensive and accessible.

The app also supports seamless recruitment nomination to help agents grow their teams and boost commissions. Agents can easily submit and track inquiries about missed benefits and stay updated on submitted claims to monitor the service provided to policyholders. Continuously evolving based on agent feedback, Agent Hub empowers Aflac producers to manage their business more effectively. Download it today and learn more at www.aflac.com.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

4.4.4 Last updated: 2026-06-22

Version code:

26062202

Creation date:

2019-02-05

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.INTERNET Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.ACCESS_NETWORK_STATE Safe
com.aflac.agenthub.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

18.80MB

Email:

se*****@us.aflac.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-04

Compare stats and ranking:

Ranking

# 367,240 ▼ 1,117

Other platforms

Aflac Agent Hub (v4.4.4)

4.70

(3,132)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Aflac US

Google Play Store

https://play.google.com/store/apps/details?id=com.aflac.agenthub

Email:

se*****@us.aflac.com

Website:

https://www.aflac.com/contact-aflac/

User Reviews

Users find Aflac Agent Hub useful for checking business progress and claims tracking, but widespread issues significantly hamper usability. Common complaints include endless login loops due to 2FA problems, app crashes when uploading documents, and slow, inefficient date of birth input that wastes time. Many face frequent forced updates and connectivity problems with specific phones, preventing timely claim submissions. Despite these frustrations, users appreciate the app's core functionalities when it operates correctly, such as confirming claims receipt and serving as an alternative filing method.

Pros

Useful for checking pended business and tracking progress.
Helpful alternative to filing a SmartClaim.
Allows claim filing and policyholder tracking when functioning properly.
Provides emails to confirm receipt of claims.
User interface is easy to use when working.

Cons

Persistent login and authentication issues causing endless loops or failure to access the app.
App frequently crashes or closes unexpectedly during use.
Issues uploading claim documents, especially from the phone's gallery or scanning files.
Slow and cumbersome date of birth input requiring excessive scrolling through a calendar widget.
Frequent mandatory app updates causing inconvenience and repeated logins.

Recent reviews

Keeps bringing me to Ping ID even after being authenticated and getting the green check, it goes right back over and over never letting me access the app Id do zero stars if I could.

Al*****, 2024-06-30

Would be a good app if I could figure out how to log into it more than 3 times ever. It's completely unusable. You hit log in, which generates a 2FA request where you have to leave the app and got to PingID to authenticate, but when you then navigate back, it just creates a new authentication request in an endless loop. Worst coding I've ever encountered.