Reviews of Fremantle Dockers Official App

By: Telstra Ltd

List of user reviews and ratings for Fremantle Dockers Official App

Total ratings

4.20 (Rating count: 845)

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Review summary

Users appreciate the Fremantle Dockers Official App for its timely news updates, insightful content, and digital ticket accessibility. However, the app suffers from significant performance issues including frequent crashes, slow load times, and ticketing access problems, such as login difficulties and failure to remember credentials. Additionally, many news stories and sections do not load, and users find navigation challenging. Mandatory notifications and persistent location access requirements further aggravate the user experience, leading to widespread dissatisfaction despite valuable content offerings.

Pros

Provides speedy and regular updates about the club and players.
Includes access to news and photos from trainings and matches.
Offers the ability to access and manage tickets digitally.
Delivers informative content including social and club news, player insights, and the Better Down Back podcast.

Cons

App frequently crashes and is very slow to open.
Digital ticket access is problematic, with login issues and the app failing to remember login details.
Many news stories and pages do not open or load properly.
App forces users to allow notifications and requests constant location access, causing user frustration.
Navigation is difficult and some features like deleting accounts or accessing certain content are problematic.

User Reviews

Recent rating average: 2.50

All time rating average: 4.20

5 star

400% (8)

Date	Author	Comment
2024-08-29	Rh*****	Doesn't work as intended most of the team. News notifications don't open the news. Ticket app is buggy. Needs a redevelop.
Doesn't work as intended most of the team. News notifications don't open the news. Ticket app is buggy. Needs a redevelop.
2024-08-21	Te*****	Terrible app getting tickets is a nightmare. Just keep going around in circles and keeps telling you to do the same thing over and over with no resolution to the problem. RUBBISH
Terrible app getting tickets is a nightmare. Just keep going around in circles and keeps telling you to do the same thing over and over with no resolution to the problem. RUBBISH