Reviews of ADP Mobile Solutions

By: ADP, INC. App

List of user reviews and ratings for ADP Mobile Solutions

Total ratings

4.54 (Rating count: 832,809)

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Review summary

User reviews show a split picture: some praise ease of use and payroll features, while many report major issues. The most-mentioned problems are login/authentication failures, unreliable loading or clocking in, poor support, and trouble updating personal data and benefits. When it works, it can be helpful for managing multiple facilities and accessing W-2s; otherwise it frustrates users.

Pros

Easy to use / user-friendly interface
Payroll-related features (view stubs, updates, and W-2 timing)
Helpful for organizing data across multiple facilities

Cons

Frequent login/authentication problems (cannot login, last paycheck shown, need to reinstall to log in)
App reliability issues (never loads clock in/out, generally unusable, fails to load)
Poor or non-responsive support (nonexistent, bot-driven, hard to reach a real person)
Difficulty updating personal data (phone number changes) and benefits/W-2 data not syncing

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User Reviews

Recent rating average: 1.90

All time rating average: 4.54

Upgrade to see all 1,129 reviews

60% (681)

Date	Author	Comment
2026-08-13	As*****	worst app ever , constant issues clocking in. always have to restart the app many times for it to actually work. rarley ever can open the other tabs to view time off or pay statements
worst app ever , constant issues clocking in. always have to restart the app many times for it to actually work. rarley ever can open the other tabs to view time off or pay statements
2026-08-13	Je*****	One of your HR ladies almost called me multiple slurs in a meeting with a judge while defending an employer who referred to me as a slave because I didn't wanna work past my scheduled time on memorial day. Me; literally a direct descendant of the Washington-Lewis family, a family closely intertwined with Native tribes, the capital is literally named after my great uncle. Do I need to explain any further as to why I would find that offensive? it's wild you would even try to appeal that honestly.
One of your HR ladies almost called me multiple slurs in a meeting with a judge while defending an employer who referred to me as a slave because I didn't wanna work past my scheduled time on memorial day. Me; literally a direct descendant of the Washington-Lewis family, a family closely intertwined with Native tribes, the capital is literally named after my great uncle. Do I need to explain any further as to why I would find that offensive? it's wild you would even try to appeal that honestly.
2026-08-13	Ja*****	ADP app no longer remembers users name or password even though there is a checkbox which is selected to enable this function. Instead have to dig up username and password each and every time I login.
ADP app no longer remembers users name or password even though there is a checkbox which is selected to enable this function. Instead have to dig up username and password each and every time I login.
2026-08-13	JC*****	Reset my password 100x but still saying it's incorrect.
Reset my password 100x but still saying it's incorrect.
2026-08-13	Ja*****	works most times
works most times
2026-08-13	Jo*****	it's a great tool to look at exactly were you are. I love it.
it's a great tool to look at exactly were you are. I love it.
2026-08-12	Lu*****	Not pleased with ADP App. I have constantly changed password. App is provode accurate PTO and Vacation hours.
Not pleased with ADP App. I have constantly changed password. App is provode accurate PTO and Vacation hours.
2026-08-12	Ra*****	not letting me sign in at all
not letting me sign in at all
2026-08-12	DI*****	the "clock doesn't show up on my home screen.. can't even clock in
the "clock doesn't show up on my home screen.. can't even clock in
2026-08-12	WI*****	I like the app.
I like the app.