Reviews of Linked Phone Business Number

By: LinkedPhone

List of user reviews and ratings for Linked Phone Business Number

Total ratings

3.78 (Rating count: 852)

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Review summary

Pros

Easy to set up and navigate
Ability to have multiple users access the same business line
Good customer service experience
Provides a professional business phone line
Voicemail transcription feature is beneficial

Cons

Voicemail system often fails to work or has delays
Notifications for calls and texts are inconsistent
App performance issues including slow load times and freezing
Screen lock issues during calls
Frequent bugs after updates

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User Reviews

Recent rating average: 2.90

All time rating average: 3.78

Upgrade to see all 22 reviews

18% (4)

Date	Author	Comment
2025-01-24	Mi*****	As of this app wasn't trash enough, a new update just popped up suddenly with no notice and wouldn't let me get to my phone calls before updating. Voicemail never works. Will not read back voicemails for a good day after they're left. Auto response works 10% of the time. This shows MY number when people call, not the actual caller so never know who is actually calling. Can't even delete calls with new update. Brilliant 🙄. This service is a rip off. If it was free, it would be too expensive
As of this app wasn't trash enough, a new update just popped up suddenly with no notice and wouldn't let me get to my phone calls before updating. Voicemail never works. Will not read back voicemails for a good day after they're left. Auto response works 10% of the time. This shows MY number when people call, not the actual caller so never know who is actually calling. Can't even delete calls with new update. Brilliant 🙄. This service is a rip off. If it was free, it would be too expensive
2025-01-23	Na*****	We've used LinkedPhone for years to be able to communicate with our customers with text and phone calls. We've had a great experience up until the latest update. Update: we found that when on a call it no longer prevents your screen from locking, and when the screen locks you can hear your customer but they can't hear you. If you unlock your screen they can hear you again. Hopefully they can update so the app prevents screen lock when on a call.
We've used LinkedPhone for years to be able to communicate with our customers with text and phone calls. We've had a great experience up until the latest update. Update: we found that when on a call it no longer prevents your screen from locking, and when the screen locks you can hear your customer but they can't hear you. If you unlock your screen they can hear you again. Hopefully they can update so the app prevents screen lock when on a call.
2024-09-13	He*****	Seemed great until.... after setting this up and testing it out on my desktop and phone app, i found that it worked on my desktop just fine, but I was unable to call or receive calls when using the app on my phone, and was met with "it works for me, are you sure it's not working?" and told that I would be contacted by the end of the day for help but never was. Not going to waste my money cuz I've tried everything to make it work. Glad I was within the free trial period.
Seemed great until.... after setting this up and testing it out on my desktop and phone app, i found that it worked on my desktop just fine, but I was unable to call or receive calls when using the app on my phone, and was met with "it works for me, are you sure it's not working?" and told that I would be contacted by the end of the day for help but never was. Not going to waste my money cuz I've tried everything to make it work. Glad I was within the free trial period.
2024-08-23	Ev*****	I originally purchased a work number from OpenPhone HORRIBLE EXPERIENCE!!! There is charge after charge, and text is denied. I was feeling hopeless as I had added the number to my platform, cards, etc. Luckily for me, I found LinkedPhone, which has been amazing! They offer everything you need for work, and their customers' service is responsive and fast. I was able to port the number, so I am all good now!!! Beware of OpenPhone and HIGHLY RECOMMENDED LINKEDPHONE!!!
I originally purchased a work number from OpenPhone HORRIBLE EXPERIENCE!!! There is charge after charge, and text is denied. I was feeling hopeless as I had added the number to my platform, cards, etc. Luckily for me, I found LinkedPhone, which has been amazing! They offer everything you need for work, and their customers' service is responsive and fast. I was able to port the number, so I am all good now!!! Beware of OpenPhone and HIGHLY RECOMMENDED LINKEDPHONE!!!
2024-08-03	Be*****	This app is terrible for business. It's nice having another phone number connected to your personal number but when someone tries to call you with the phone number the app gives you, it just notifies you through the app. Once in a while it will ring, but other than that it does not ring at all and you can't answer it. Sometimes someone will call 10 minutes ago as an example and the notification won't appear until 10 minutes after the fact. Horrible app for business. Do not recommend using it.
This app is terrible for business. It's nice having another phone number connected to your personal number but when someone tries to call you with the phone number the app gives you, it just notifies you through the app. Once in a while it will ring, but other than that it does not ring at all and you can't answer it. Sometimes someone will call 10 minutes ago as an example and the notification won't appear until 10 minutes after the fact. Horrible app for business. Do not recommend using it.
2024-06-05	Ch*****	I do like the app alot, but there are just a couple things that need to be fixed for it to get 5 stars. First one is the way when incomming calls come into the line, it acts like you missed the call at first and then it shows you it ringing, then when you answer, theres a delay like no one is on the other side, and it sounds hollow and is poor quality. 2nd, you cannot easily just text from the record of a call, and you can't call easily from the record of a text. It should be more intuitive
I do like the app alot, but there are just a couple things that need to be fixed for it to get 5 stars. First one is the way when incomming calls come into the line, it acts like you missed the call at first and then it shows you it ringing, then when you answer, theres a delay like no one is on the other side, and it sounds hollow and is poor quality. 2nd, you cannot easily just text from the record of a call, and you can't call easily from the record of a text. It should be more intuitive
2024-05-20	As*****	Great, if you don't have an issue. I love the service itself. However,I was directed to the website to upgrade plans, and I was charged for the new plan and the old one for months. When I realized I emailed March 3rd, and after a long back and forth of emails, they said they realized the mistake and would refund the double payment then never issued it, I have since email & called for weeks and was told I would recieve my money, nope! This is sad. You are going to lose a loyal customer. Beware.
Great, if you don't have an issue. I love the service itself. However,I was directed to the website to upgrade plans, and I was charged for the new plan and the old one for months. When I realized I emailed March 3rd, and after a long back and forth of emails, they said they realized the mistake and would refund the double payment then never issued it, I have since email & called for weeks and was told I would recieve my money, nope! This is sad. You are going to lose a loyal customer. Beware.
2024-05-06	Ti*****	It's an extremely helpful and simple app. All the benefits of a dedicated business line on your mobile device. 1 main business number can be routed to multiple devices. Able to set up call menus very quickly and easily. Anyone can use this app and instantly have a complete and more importantly a professional business phone line. intial set up took only minutes and complete customized set up took about 15 minutes at most. So simple yet sophisticated. Highly Recommend. Try the free trial and see
It's an extremely helpful and simple app. All the benefits of a dedicated business line on your mobile device. 1 main business number can be routed to multiple devices. Able to set up call menus very quickly and easily. Anyone can use this app and instantly have a complete and more importantly a professional business phone line. intial set up took only minutes and complete customized set up took about 15 minutes at most. So simple yet sophisticated. Highly Recommend. Try the free trial and see
2024-01-28	st*****	When business calls come in it will show my number not the customers. Ive been through customer support countless times with the same solution to re-download the app and accept all permissions. That's it. Doesn't work. Also I will open the app and then texts will come through that are sometimes a day old! At the very least hours old. This is not good. They did an update awhile ago and now the whole app is slow and buggy as well. Long delay in between buttons or full on lockups and crashing.
When business calls come in it will show my number not the customers. Ive been through customer support countless times with the same solution to re-download the app and accept all permissions. That's it. Doesn't work. Also I will open the app and then texts will come through that are sometimes a day old! At the very least hours old. This is not good. They did an update awhile ago and now the whole app is slow and buggy as well. Long delay in between buttons or full on lockups and crashing.
2024-01-03	Ke*****	I'm so glad we found this for our business phone! I love how simple the UI is. Easy to navigate and just a clean setup. One feature I LOVE is that an incoming call displays as a Linked Phone call so you can differentiate between personal calls and business calls. Our last app (Grasshopper) constantly failed to notify me of calls and texts, causing some friction with customers. I hope this app continues to stay just as it is! Love it!
I'm so glad we found this for our business phone! I love how simple the UI is. Easy to navigate and just a clean setup. One feature I LOVE is that an incoming call displays as a Linked Phone call so you can differentiate between personal calls and business calls. Our last app (Grasshopper) constantly failed to notify me of calls and texts, causing some friction with customers. I hope this app continues to stay just as it is! Love it!