kangu (Becotrac)

Kangu is the mobile health insurance app that combines the Insured and Policyholder areas into a single, user-friendly experience to simplify daily management. From the moment you log in, Kangu offers a secure access process (first login, authentication, and validation) so everyone can quickly find their information and services, based on their profile.

For Insureds, Kangu keeps essential information at your fingertips: access to useful information related to your coverage, viewing your insurance card, and selecting a beneficiary when multiple members are linked. You can also search for a healthcare provider via the directory and access a "Providers" section to easily find the right professionals.
Kangu includes a comprehensive workflow for sending your documents (invoices, quotes, prescriptions) and tracking their processing. After sending, you'll find a structured tracking system organized by category, with search functionality, request details (beneficiary, institution, amount, date, status), and associated notifications, so you know the status of your claim. A tracking area also helps you view the history and progress of your submitted information.

To better prepare your applications, Kangu offers an estimation feature: you select the type of coverage, the service, and the context, and then the application presents you with a clear result (cost, coverage level, insured portion, and out-of-pocket expenses) to help you plan ahead before committing.

For policyholders, Kangu provides a broader view of contract and beneficiary management. You have access to a dashboard, an insured member management module (details by family, adding and viewing documents), with options for batch entry and import to expedite enrollment when needed. You can also access the network of partner providers and view details of a facility.

Finally, the Subscriber area includes dedicated screens for monitoring contracts: viewing categories/coverage and guarantees, tracking, renewals, upcoming due dates, payment history, as well as statistics (consumption and aggregated views) to manage activity. Notifications and a profile (with editing capabilities) complete the package for centralized, simple, and transparent management.