Reviews of AFCDealer

By: Automotive Finance Corporation App

List of user reviews and ratings for AFCDealer

Total ratings

4.14 (Rating count: 144)

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Review summary

Users appreciate the helpful staff, good customer service, and the app's ease of use when working correctly. However, many report frequent crashes, freezing, and verification photo failures caused by metadata errors. The app's interface is criticized for poor design and navigation, making inventory and title access difficult. Additionally, numerous users express frustration with the frequency and quality of updates, which often degrade functionality.

Pros

Helpful support staff and good customer service
Easy to use when functioning properly
Useful for verification processes
Highly recommended for floor planning needs
Generally good experience reported by several users

Cons

App frequently crashes or freezes
Verification photo feature often fails due to date/time metadata errors
Poor user interface design with navigation issues
Inventory and title information difficult or impossible to access within the app
Frequent and problematic updates requiring constant reinstalling

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User Reviews

Recent rating average: 3.80

All time rating average: 4.14

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52% (12)

Date	Author	Comment
2025-01-23	al*****	Very good experience
Very good experience
2024-12-25	Ja*****	Great people to do business with
Great people to do business with
2024-12-14	al*****	Amazing
Amazing
2024-05-16	Om*****	The interface created by someone doesn't have knowledge on the UI design You have to go to section for payment to do the payment, you have to go to another section if you want to see the title! You must go to computer to check about title released and tracking number, you can't check it on the phone The app takes long time to load cars. Compare to Nextgear app and website using phone the different in the user interface is huge. Hopefully hire someone to chage the design completely
The interface created by someone doesn't have knowledge on the UI design You have to go to section for payment to do the payment, you have to go to another section if you want to see the title! You must go to computer to check about title released and tracking number, you can't check it on the phone The app takes long time to load cars. Compare to Nextgear app and website using phone the different in the user interface is huge. Hopefully hire someone to chage the design completely
2024-05-13	St*****	Great people to work with. Derby has been awesome over the years and l am truly grateful. She was able to assist me during difficult times and l will be forever appreciative. Thank you all and your kindness. Peace and blessings to are great staff
Great people to work with. Derby has been awesome over the years and l am truly grateful. She was able to assist me during difficult times and l will be forever appreciative. Thank you all and your kindness. Peace and blessings to are great staff
2024-04-17	An*****	Way to ruin the app. You can't go in and select the unit to see what is currently owing on it. Or be able to use the quote for additional interest based on day. You just forced everyone to log into the website instead. F-ing useless
Way to ruin the app. You can't go in and select the unit to see what is currently owing on it. Or be able to use the quote for additional interest based on day. You just forced everyone to log into the website instead. F-ing useless
2024-02-10	Q'*****	You have to update the app every week or two. They just can't seem to get it right.
You have to update the app every week or two. They just can't seem to get it right.
2023-12-26	Wi*****	All is well
All is well
2023-06-07	Je*****	Great app
Great app
2023-02-08	ri*****	Works very well easy to use
Works very well easy to use