Reviews of CLAIRITY™+

By: Acuity Brands App

List of user reviews and ratings for CLAIRITY™+

Total ratings

1.81 (Rating count: 61)

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Review summary

Many users report that the app often crashes or doesn't open on Android devices, though it functions better on Apple devices. It requires multiple intrusive permissions and has connectivity issues with lights, making it frustrating to use. The interface is unintuitive and lacks features like easy identification of light fixtures, leading to a steep learning curve. Users find setup and navigation difficult, and technical support has not been helpful in resolving issues. However, some users noted it works well once Bluetooth is enabled and after initial difficulties, it can program lights effectively.

Pros

App works well once Bluetooth is enabled
Functions correctly on Apple devices
After initial struggle, some users found it effective for programming lights

Cons

App frequently crashes or fails to open especially on Android devices
Requires excessive permissions such as precise location and phone access
User interface is unintuitive and difficult to navigate
Connectivity issues with lights; often unable to connect or control
Poor or unresponsive technical support

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User Reviews

Recent rating average: 1.90

All time rating average: 1.81

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75% (15)

Date	Author	Comment
2024-09-09	Gr*****	What's the default password when trying to open and program a new site?
What's the default password when trying to open and program a new site?
2024-07-17	pa*****	Downloaded it and it wouldn't open. Found a fix by turning on bluetooth. It works great now but it's a pretty big bug for people that aren't tech savy.
Downloaded it and it wouldn't open. Found a fix by turning on bluetooth. It works great now but it's a pretty big bug for people that aren't tech savy.
2024-05-20	Ry*****	I need to allow location, surrounding device, and phone call access for a light? And it still won't connect.
I need to allow location, surrounding device, and phone call access for a light? And it still won't connect.
2024-03-29	Sc*****	This app and the hardware it supports are trash.
This app and the hardware it supports are trash.
2024-03-29	V *****	This is a nightmare! The oldest nconfig app was working properly and easy to use, but this is a garbage
This is a nightmare! The oldest nconfig app was working properly and easy to use, but this is a garbage
2024-03-25	A *****	It keeps saying it has a bug and it won't let me open the app I can't reach tech support
It keeps saying it has a bug and it won't let me open the app I can't reach tech support
2024-01-18	Al*****	Turn Bluetooth on if app crashes on start.
Turn Bluetooth on if app crashes on start.
2024-01-11	Ju*****	Should not need precise location access and especially not phone access.
Should not need precise location access and especially not phone access.
2023-12-06	Ha*****	App opens and freezes...does not present any thing but a blank screen.
App opens and freezes...does not present any thing but a blank screen.
2023-12-01	ro*****	Not very intuitive, but watch the video. After some cussing and fuming, it works great.
Not very intuitive, but watch the video. After some cussing and fuming, it works great.