Reviews of ActoFit Devices

By: Actofit

List of user reviews and ratings for ActoFit Devices

Total ratings

2.74 (Rating count: 2,652)

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Review summary

Users praise the ActoFit scale’s hardware quality and its ability to track multiple metrics and history, but the Android app struggles with connectivity, reliability after updates, and login issues; data loss and weak support amplify frustration. Overall, hardware is solid, but software maintenance and customer service lag behind.

Pros

The scale hardware is solid, sturdy, and generally reliable.
The app can store historical data for multiple users (e.g., up to 15 users), allowing long-term tracking.
The scale provides weight plus a range of body metrics (BMI, fat, etc.).
Affordability / good value for money compared to other devices.

Cons

Frequent Bluetooth pairing/connectivity issues between the scale and the app or phone/watch.
Updates frequently remove features or degrade the app's functionality (turning smart scale into a basic scale).
Login/signup authentication problems, including difficulty with Google login and password resets.
Loss or inaccessibility of historical data after updates, leading to wrong calculations or missing records.
Poor customer support / slow or no responses from the company.

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User Reviews

Recent rating average: 1.00

All time rating average: 2.74

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693% (97)

Date	Author	Comment
2026-06-20	Ir*****	Nothing works on this app. No Google login, no manual login, forgot password everything breaks with Network error. They do have 24x7 customer support that throws error immediately you press submit button. Running latest version of app but no luck
Nothing works on this app. No Google login, no manual login, forgot password everything breaks with Network error. They do have 24x7 customer support that throws error immediately you press submit button. Running latest version of app but no luck
2026-06-14	Is*****	this company app is not working and actofit devices are a waste of money I want to give 0 stars but don't have the option
this company app is not working and actofit devices are a waste of money I want to give 0 stars but don't have the option
2026-06-12	Cr*****	Ordered ultra max smartwatch recently and I am not able to sign up since the day I downloaded it.
Ordered ultra max smartwatch recently and I am not able to sign up since the day I downloaded it.