By: Evidation Health App
List of user reviews and ratings for Evidation: Earn Health Rewards
Total ratings
4.17 (Rating count: 21,598)
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Review summary
Pros
- Earning rewards and redeeming points for cash, gift cards, or deposits.
- Syncing with wearables and connected apps (Fitbit, Google Fit, Samsung Watch) when it works.
- Access to health information and ongoing studies, with practical insights.
- Motivation to stay active and track steps through daily use and challenges.
- Regular access to informational articles and updates.
Cons
- App instability including crashes, not opening, and stuck loading screens.
- Points accrual and payout delays; it can take a long time to earn enough for a redemption.
- Redemption issues and unclear support when credits can't be redeemed.
- Account/login and device-switch problems (e.g., deactivated accounts, login blocks, provider attachment).
- Survey and data-tracking glitches (some questions don’t work, miscounts, or nutrition/exercise data fails to sync).
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User Reviews
Recent rating average: 1.30
All time rating average: 4.17
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-06-30 | customer service has not helped at all regarding tracking my sleep and vitals - missing tons of points and not getting any person to address the issue | ||
| customer service has not helped at all regarding tracking my sleep and vitals - missing tons of points and not getting any person to address the issue | |||
| 2026-06-30 | I love this app but I haven't been able to open it since the latest update. As soon as it opens, it crashes. Every single time. It's 5 stars when working though; this is the first issue I believe I remember having and I've been using it for years on multiple devices. | ||
| I love this app but I haven't been able to open it since the latest update. As soon as it opens, it crashes. Every single time. It's 5 stars when working though; this is the first issue I believe I remember having and I've been using it for years on multiple devices. | |||
| 2026-06-29 | I've been using the app for a while and enjoying it, but it is no longer working properly, possibly since the most recent update. It opens, and then immediately closes. | ||
| I've been using the app for a while and enjoying it, but it is no longer working properly, possibly since the most recent update. It opens, and then immediately closes. | |||
| 2026-06-29 | App crashes as soon as you open it. | ||
| App crashes as soon as you open it. | |||
| 2026-06-28 | Held back my reward and claimed I was out of the states, and I'm using a VPN whereas I'm simply connected to a router | ||
| Held back my reward and claimed I was out of the states, and I'm using a VPN whereas I'm simply connected to a router | |||
| 2026-06-28 | I have used the Evidation app for a couple of years now and haven't had any issues until now. With the latest app update, it has been rendered useless. The app keeps crashing, I have followed all protocols of un-installing and reinstalling the app, etc. Four days later, the app still crashes. so extremely disappointed and frustrated. | ||
| I have used the Evidation app for a couple of years now and haven't had any issues until now. With the latest app update, it has been rendered useless. The app keeps crashing, I have followed all protocols of un-installing and reinstalling the app, etc. Four days later, the app still crashes. so extremely disappointed and frustrated. | |||
| 2026-06-28 | since this new release my app will not work it just shuts down as soon as I open it. I haven't been able to get on it in days. I sent a help desk email in thursday | ||
| since this new release my app will not work it just shuts down as soon as I open it. I haven't been able to get on it in days. I sent a help desk email in thursday | |||
| 2026-06-27 | App keeps crashing. Tried uninstalling and installing, same issue | ||
| App keeps crashing. Tried uninstalling and installing, same issue | |||
| 2026-06-26 | When or if they decide to add the Zepp app for Amazfit connection, then I will use this app again. Samsung Health does not work well with Amazfit watches or count steps right. So, until then. I will never use this app again. | ||
| When or if they decide to add the Zepp app for Amazfit connection, then I will use this app again. Samsung Health does not work well with Amazfit watches or count steps right. So, until then. I will never use this app again. | |||
| 2026-06-25 | Can't get into it. Keeps closing and googled and did everything it said to do and still not working | ||
| Can't get into it. Keeps closing and googled and did everything it said to do and still not working | |||
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