Reviews of Ace Hardware

By: Ace Hardware Corporation

List of user reviews and ratings for Ace Hardware

Total ratings

4.67 (Rating count: 86,381)

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Review summary

Users praise the Ace Hardware Android app when it works, citing intuitive design, easy reward tracking, and stock lookup for in-store pickup. However, recurring issues include login/registration failures, long or endless loading times, in-store connectivity problems, and rewards not applying. Overall sentiment is mixed: strong performance when functioning, but reliability issues hinder the experience.

Pros

Intuitive app and easy to check account rewards.
The app is a useful tool for shopping and makes the experience easier.
Ability to look up store stock and have items ready for pickup via the app.
Rewards program is accessible through the app and trackable.

Cons

Unable to register or login; login screen is not accessible.
App is slow to load or never connects; persistent loading issues.
App does not work in store due to lack of customer Wi-Fi.
Rewards/coupons not credited or not applying as expected.
Glitchy, confusing, or not user-friendly experience.

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User Reviews

Recent rating average: 3.00

All time rating average: 4.67

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1% (132)

Date	Author	Comment
2026-06-21	do*****	SCAM on the website it's 10% cheaper for the same products I was going to buy. The app upped everything 10%. BUYERS BEWARE
SCAM on the website it's 10% cheaper for the same products I was going to buy. The app upped everything 10%. BUYERS BEWARE
2026-06-21	Ma*****	search function sucks, makes u retype everytime u tap search
search function sucks, makes u retype everytime u tap search
2026-06-21	Vi*****	love this store
love this store