Reviews of ACE Parking

By: Ace Parking App

List of user reviews and ratings for ACE Parking

Total ratings

2.38 (Rating count: 153)

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Review summary

Many users face serious functional issues with the app such as password resets failing, verification code problems, and inability to create profiles. Several mention limited parking options and high convenience fees. There are multiple complaints about pricing policies not matching kiosks and poor customer service. Despite negatives, some users find the app simple to use, appreciate purchase records, and find it convenient once set up. Overall, the app struggles with reliability and customer support.

Pros

App is simple and easy to use for some users.
Saves all purchases and timestamps for reference.
Sends notifications when parking time is about to expire.
Allows quick pay with few clicks after initial setup.

Cons

Password reset and login issues are common and prevent usage.
App often fails to send verification codes and impedes profile creation.
Limited parking options (only max time shown) and no varied durations available.
Pricing discrepancies and added convenience fees frustrate users.
Poor customer service with unresponsive support and unresolved issues.

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User Reviews

Recent rating average: 1.40

All time rating average: 2.38

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74% (49)

Date	Author	Comment
2026-07-25	Er*****	I add a location and time to my cart, but when I click the cart icon it goes to search. I can never check out. but it recognizes that space reservation in my cart because it won't allow me to add it again. this is a useless app.
I add a location and time to my cart, but when I click the cart icon it goes to search. I can never check out. but it recognizes that space reservation in my cart because it won't allow me to add it again. this is a useless app.
2026-05-02	Mi*****	App doesn't work. It won't let me past log in despite having changed password and confirmed new password.
App doesn't work. It won't let me past log in despite having changed password and confirmed new password.
2026-04-10	Ri*****	Trying to find "EVENT" parking. Will not load. Come'on ACE, fix your app.
Trying to find "EVENT" parking. Will not load. Come'on ACE, fix your app.
2026-03-19	Sh*****	this is about the worst app I've ever had the misinfortune to have to use.
this is about the worst app I've ever had the misinfortune to have to use.
2026-01-28	Al*****	I found parking and it was easy as check-in and then check-out.
I found parking and it was easy as check-in and then check-out.
2025-11-06	Se*****	installed on 2 separate devices and both say there is bug and to wait for developers to address it in new update. been using app for 4years and now it won't work. please fix the bug and put out new version asap
installed on 2 separate devices and both say there is bug and to wait for developers to address it in new update. been using app for 4years and now it won't work. please fix the bug and put out new version asap
2025-11-05	de*****	keeps crashing, deleted and re-downloaded still not working.
keeps crashing, deleted and re-downloaded still not working.
2025-07-12	La*****	this app doesn't work at all. it can't find the lot and there are lots of bugs
this app doesn't work at all. it can't find the lot and there are lots of bugs
2025-06-24	J *****	login failed every single time!
login failed every single time!
2025-06-23	S.*****	Can't login. Says I exist, but error...
Can't login. Says I exist, but error...