Date	Author	Comment
2024-09-26	Mi*****	Completely unreliable. Just use your browser. Will keep trying to verify your account every log in, plus will create duplicate accounts if you are able. Support chat is abysmal as it will give you the 'no internet' error even in a wifi right when you are answering
Completely unreliable. Just use your browser. Will keep trying to verify your account every log in, plus will create duplicate accounts if you are able. Support chat is abysmal as it will give you the 'no internet' error even in a wifi right when you are answering
2024-09-13	Ra*****	Very one sided. They take but have never followed through on any of their commitments over the past few years.
Very one sided. They take but have never followed through on any of their commitments over the past few years.
2024-07-28	Jo*****	Obviously a fake app. Takes you to a website to login. Support chats are constantly interrupted by claims of no Internet. Also it mistakenly cannot read additional data.
Obviously a fake app. Takes you to a website to login. Support chats are constantly interrupted by claims of no Internet. Also it mistakenly cannot read additional data.
2024-06-18	th*****	Just installed, says I can't open because there is an update available. There is not, just loops me back to Google play to "open" the app.
Just installed, says I can't open because there is an update available. There is not, just loops me back to Google play to "open" the app.
2024-06-18	El*****	Kept asking me to update, and did not. Would not give me feedback when ased for it. Took a very long time to process. It is still processing, so don't know if it will ever complete. Liz
Kept asking me to update, and did not. Would not give me feedback when ased for it. Took a very long time to process. It is still processing, so don't know if it will ever complete. Liz
2024-05-30	Ne*****	THIS IS NOT THE CORRECT VERSION OF THE APP! When I first installed it I couldn't see data I'd entered on the web site. I created a new login with my same credentials, as another review suggested, and both the app and site seemed to be in sync - but eventually I realized information was missing on both. Finally I called support and found that the correct app on Google Play Store is below the one that comes up by default, and is by Care Evolution.
THIS IS NOT THE CORRECT VERSION OF THE APP! When I first installed it I couldn't see data I'd entered on the web site. I created a new login with my same credentials, as another review suggested, and both the app and site seemed to be in sync - but eventually I realized information was missing on both. Finally I called support and found that the correct app on Google Play Store is below the one that comes up by default, and is by Care Evolution.
2024-02-03	Ja*****	I love the program's idea. That'd be 6 stars. My rating is actually for the app. I simply can't log in. It used to work but now just nothing happens when I click on "sign in" or even "sign up," and I just updated it.
I love the program's idea. That'd be 6 stars. My rating is actually for the app. I simply can't log in. It used to work but now just nothing happens when I click on "sign in" or even "sign up," and I just updated it.
2022-08-14	Jo*****	Worthless Application!! I can no longer sign in with my email and password. The site doesn't recognize my cell phone number or email & allows me to use my email to create a new account. This is very disappointing after spending a year signed up with this research project. I will longer be participating & hope you get your act together & create a working app. Great project just a horrible app & no support or follow up.
Worthless Application!! I can no longer sign in with my email and password. The site doesn't recognize my cell phone number or email & allows me to use my email to create a new account. This is very disappointing after spending a year signed up with this research project. I will longer be participating & hope you get your act together & create a working app. Great project just a horrible app & no support or follow up.
2022-05-29	Je*****	After the last update I'm unable to open the app. It tell me their is an update. Once in the Google apps store it shows that I don't need an update. I uninstalled the app and reinstalled and it keeps doing the same thing.
After the last update I'm unable to open the app. It tell me their is an update. Once in the Google apps store it shows that I don't need an update. I uninstalled the app and reinstalled and it keeps doing the same thing.
2021-12-17	Ja*****	Made account on PC. D/L'd app and tried to log in. Told me info was incorrect. Tried a password reset, sent verification code to email and phone. Neither ever came. Called support who said they know about this problem, because there are 2 versions of the program?? I tried creating an account from the app, expecting to be kicked out for already having my email address registered. Nope. New acct created. Bad setup, and private data getting duplicated this way is giving very bad vibes.
Made account on PC. D/L'd app and tried to log in. Told me info was incorrect. Tried a password reset, sent verification code to email and phone. Neither ever came. Called support who said they know about this problem, because there are 2 versions of the program?? I tried creating an account from the app, expecting to be kicked out for already having my email address registered. Nope. New acct created. Bad setup, and private data getting duplicated this way is giving very bad vibes.

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