Reviews of Track&Trace Thailand Post

By: Thailand Post Co., Ltd. App

List of user reviews and ratings for Track&Trace Thailand Post

Total ratings

3.19 (Rating count: 3,828)

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Review summary

Most reviews focus on reliability and usability problems. A minority praises the app as a useful Thailand Post parcel tracker, with some saying it works fine or is good. Yet most feedback cites crashes and non-functionality, especially after updates, plus persistent timeouts and captcha hurdles that block adding tracking numbers. Users complain about manual data entry, lack of automatic linking to sender/recipient data, and missing real-time status updates. Update-induced UI glitches (fullscreen language changes, stalled screens) and tablet compatibility issues further degrade usability. Overall sentiment is strongly negative due to stability and UX issues.

Pros

Tracks parcels for Thailand Post.
Some users report the app works fine.
Some reviewers describe the app as good or very good.

Cons

Frequent crashes and non-functionality, especially after updates.
Frequent timeouts and captcha problems blocking adding tracking numbers.
Manual data entry and lack of automatic linking to sender/recipient data; no real-time status updates.
Update-induced UI glitches and instability, including fullscreen language changes and stalled screens.
Tablet compatibility issues and other usability problems.

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User Reviews

Recent rating average: 1.50

All time rating average: 3.19

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61% (43)

Date	Author	Comment
2026-04-29	Fi*****	very bad app. it is not getting opened. also their website is not opening.
very bad app. it is not getting opened. also their website is not opening.
2026-04-08	Ti*****	แอปโคตรกระจอก โหลดนานโหลดไม่ขึ้น ขอบตกไปตรงกับแถบคุมหน้าจอจนกดอะไรไม่ได้
แอปโคตรกระจอก โหลดนานโหลดไม่ขึ้น ขอบตกไปตรงกับแถบคุมหน้าจอจนกดอะไรไม่ได้
2026-03-22	Su*****	its not working anymore
its not working anymore
2026-01-26	pp*****	not good enough
not good enough
2026-01-10	Jo*****	slow loading, cant use while abroad
slow loading, cant use while abroad
2026-01-06	Bu*****	ช่วยแก้ไขแอปหลังอัปเดตล่าสุดขึ้นเต็มจอแบบไม่สามารถกดเปลี่ยนภาษาได้
ช่วยแก้ไขแอปหลังอัปเดตล่าสุดขึ้นเต็มจอแบบไม่สามารถกดเปลี่ยนภาษาได้
2025-11-20	Wa*****	does not work
does not work
2025-11-12	Ca*****	I am not okay with this update , Upper Noti Display and cannot share cannot touch
I am not okay with this update , Upper Noti Display and cannot share cannot touch
2025-11-06	Ko*****	recaptcha timeout บ่อยมาก ทำให้เพิ่มเลข track ไม่ได้ กรอกแล้วกรอกอีกหลายรอบ
recaptcha timeout บ่อยมาก ทำให้เพิ่มเลข track ไม่ได้ กรอกแล้วกรอกอีกหลายรอบ
2025-11-05	Si*****	junk app
junk app