Reviews of ABODE connect

By: lightdeco developer App

List of user reviews and ratings for ABODE connect

Total ratings

3.64 (Rating count: 255)

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Review summary

Many users report frequent app crashes and persistent connection problems with their lights, making the app unreliable. The setup process is often described as complicated and time-consuming, with small print manuals and poor instructions. Grouping lights is problematic, with some groups failing to work or forget settings. However, when the app works, users appreciate individual light control and lighting features. Support and documentation appear inadequate, and some users express frustration with overall experience.

Pros

Some users find the app good when it works
Ability to control lights individually is functional
Users appreciate the lighting features when connected successfully

Cons

App frequently crashes
Difficult and frustrating device setup process
Connection issues with lights, including frequent disconnections and failure to reconnect
Grouping lights often does not work properly, losing settings and requiring repeated setup
Lack of helpful customer support or documentation

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User Reviews

Recent rating average: 2.20

All time rating average: 3.64

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63% (12)

Date	Author	Comment
2024-05-13	ma*****	Good
Good
2024-03-27	Je*****	App continually crashes Don't buy the abode lights from lighting direct it's just a waste of money!!! ⛔⛔⛔⛔
App continually crashes Don't buy the abode lights from lighting direct it's just a waste of money!!! ⛔⛔⛔⛔
2024-03-27	Ci*****	It's great when it works. App has crashed multiple times and I'm unable to use my lights. Can't even open app long enough to reconnect them
It's great when it works. App has crashed multiple times and I'm unable to use my lights. Can't even open app long enough to reconnect them
2024-02-05	Le*****	I can't believe I can't connection, can't even get in the app
I can't believe I can't connection, can't even get in the app
2024-02-04	Et*****	Keeps crashing
Keeps crashing
2023-08-27	Da*****	Pretty terrible experience with this app and devices. Connecting to a device is a real pain as the connection method often just doesn't work. You have to repeat the same process multiple times until it happens to connect properly. Regularly forgets devices and there seems to be no way to reconnect to a previously registered device. You have to repeat the above process (for every single lightbulb too).
Pretty terrible experience with this app and devices. Connecting to a device is a real pain as the connection method often just doesn't work. You have to repeat the same process multiple times until it happens to connect properly. Regularly forgets devices and there seems to be no way to reconnect to a previously registered device. You have to repeat the above process (for every single lightbulb too).
2023-04-28	Ma*****	Very difficult to setup. Extremely small print manuals. Not enough accurate information. Several hours to setup and it easily breaks.
Very difficult to setup. Extremely small print manuals. Not enough accurate information. Several hours to setup and it easily breaks.
2023-01-03	ti*****	App has corrupted for fourth time shows group lights don't respond, but if select lights individually in group they respond, pendants keep forgetting settings getting to point of returning lights not fit for purpose Update worst decision of house build putting these lights in can control individually but grouped now won't work some hold memory of where they should be colour and brightness wise others don't, constantly having to update individual ones as grouped function not working Corrupt again
App has corrupted for fourth time shows group lights don't respond, but if select lights individually in group they respond, pendants keep forgetting settings getting to point of returning lights not fit for purpose Update worst decision of house build putting these lights in can control individually but grouped now won't work some hold memory of where they should be colour and brightness wise others don't, constantly having to update individual ones as grouped function not working Corrupt again
2021-12-25	Sh*****	SheriA
SheriA
2021-07-18	Ya*****	Dentist
Dentist