Reviews of AAIB Token

By: Made by Arab African International Bank App

List of user reviews and ratings for AAIB Token

Total ratings

3.27 (Rating count: 577)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users frequently experience significant issues with AAIB Token app such as failure to receive activation or OTP codes, invalid OTP generation, and reliability problems after updates. Many had to reinstall the app multiple times to resolve issues. Despite widespread complaints about functionality and synchronization with the bank's services, one user praised it for encompassing all banking transactions and bill payments.

Pros

Includes all banking transactions and allows bill payments, providing a comprehensive banking experience.

Cons

Frequent failure in sending OTP or activation codes to registered mobile numbers, making activation difficult or impossible.
App generates invalid or random OTP codes, causing authentication failures.
App crashes, has bugs, or becomes unreliable after updates, requiring uninstalling and reinstalling multiple times.
Requires deleting and reinstalling the app to change the token password, indicating poor user experience.
App is often out of sync with the bank's main app, leading to synchronization issues.

Upgrade to see all 21 reviews

User Reviews

Recent rating average: 1.10

All time rating average: 3.27

Upgrade to see all 21 reviews

90% (19)

Date	Author	Comment
2025-02-04	Ah*****	bad application and a lot of bugs I did not advice anyone to deal with AAIB because they are experts in complicating customers life
bad application and a lot of bugs I did not advice anyone to deal with AAIB because they are experts in complicating customers life
2024-10-09	Mo*****	Issues activating the token no OTP is being sent to my registered mobile number
Issues activating the token no OTP is being sent to my registered mobile number
2024-10-06	Mo*****	Bad idea & bad application It doesn't work
Bad idea & bad application It doesn't work
2024-02-08	Ma*****	It Does not send any otp to the registered mobile number
It Does not send any otp to the registered mobile number
2023-10-23	Am*****	Recently became unreliable with repeated failures causing otp block. Latest revision downloaded worked one time then same failure again!!!!. THIS IS WAISTING CLIENT TIMES.
Recently became unreliable with repeated failures causing otp block. Latest revision downloaded worked one time then same failure again!!!!. THIS IS WAISTING CLIENT TIMES.
2023-09-18	Ah*****	After latest update not working on Andriod Samsung m33
After latest update not working on Andriod Samsung m33
2023-07-02	اح*****	Every time to change the token PW you must delete it and reinstall 😡
Every time to change the token PW you must delete it and reinstall 😡
2023-05-25	Ah*****	Another 1 star. Sorry, what's the use of the app again? Just generating random OTP codes that don't do anything?
Another 1 star. Sorry, what's the use of the app again? Just generating random OTP codes that don't do anything?
2023-05-09	R2*****	Did they change the token application without informing us and whats wrong with their website
Did they change the token application without informing us and whats wrong with their website
2023-05-02	Os*****	Very poor software I had to uninstall and reinstall it several times
Very poor software I had to uninstall and reinstall it several times