Reviews of Tejari Mobile

By: Jordan Commercial Bank

List of user reviews and ratings for Tejari Mobile

Total ratings

3.75 (Rating count: 1,401)

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Review summary

Users report a mostly basic, easy-to-use banking app that occasionally shines with a simple, fast experience, but is hampered by persistent sign-in and OTP issues, frequent crashes/ freezes, and long response times from customer support. Many requests for essential features (transfers, open account without a branch, virtual/online card, OTP by email) remain unmet. Updates seem to destabilize the app, with some users preferring older versions. Overall, reliability and features are the main concerns, while usability is a mild positive when the app is functioning.

Pros

Easy to use and user-friendly interface.
Simple and useful overall app.
Smooth, organized, and fast when it works.
Great app with a nice, easy-to-use experience.

Cons

Sign-in/OTP reliability issues (can't sign in, OTP not received, account shows as logged in).
Frequent crashes, freezing, and slow loading.
Poor customer service responsiveness or slow support.
Missing essential banking features (transfers, open account without visiting a branch, virtual/online card, OTP by email).
Stability problems after updates; some users prefer older versions.

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User Reviews

Recent rating average: 1.80

All time rating average: 3.75

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66% (39)

Date	Author	Comment
2025-03-05	Ma*****	I emailed my phone number 2 days ago and yet no one contacted me so like I said "worst customer service ever".
I emailed my phone number 2 days ago and yet no one contacted me so like I said "worst customer service ever".
2025-02-25	KH*****	ينقصه الكثير من الخدمات وأهمها secure mail
ينقصه الكثير من الخدمات وأهمها secure mail
2025-02-05	in*****	Doesn't let me sign in, after it said that you sent an OTP, I got nothing sent to me after 5 minutes of waiting, and after that I tried signing in and it just says user is already logged in when I'm not. There's nothing to do to fix it
Doesn't let me sign in, after it said that you sent an OTP, I got nothing sent to me after 5 minutes of waiting, and after that I tried signing in and it just says user is already logged in when I'm not. There's nothing to do to fix it
2024-12-29	SH*****	بنك نصاب و حراميه سرقو فلوسي و لسا بماكلو عأساس انها ترجع بقالي اسبوعين
بنك نصاب و حراميه سرقو فلوسي و لسا بماكلو عأساس انها ترجع بقالي اسبوعين
2024-12-22	Ra*****	I can't sign in, the app keeps loading..
I can't sign in, the app keeps loading..
2024-12-19	『I*****	سيء جدا
سيء جدا
2024-10-26	AB*****	تطبيق سيء جدا وذلك بسبب المحاولة لأكثر من مرة و بإيام مختلفة باجراء عملية كليك وعند أرسال OTP يتم الخروج من التطبيق مباشرة ولوحدة
تطبيق سيء جدا وذلك بسبب المحاولة لأكثر من مرة و بإيام مختلفة باجراء عملية كليك وعند أرسال OTP يتم الخروج من التطبيق مباشرة ولوحدة
2024-10-24	Sa*****	Great and user-friendly.
Great and user-friendly.
2024-08-29	ib*****	بخزي
بخزي
2024-05-07	Ay*****	Easy to use
Easy to use