As suggested in the previous reviews: this app is not well thought out, difficult to use, and doesn't instill confidence in the user. I would certainly suggest just handling your business in person rather than using this app.
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Review summary
The Android version of ZOCCAM is plagued by reliability and usability issues. Users report frequent timeouts, rapid logouts, and blank screens; the UI is described as confusing and outdated; the photo/check capture is buggy; the advertised e-check feature often cannot be used; inputs are not saved across steps, making transactions cumbersome or impossible. Overall, the app appears not ready for reliable money transfers and lacks adequate support.
Pros
Cons
- Timeouts and session instability: very short timeouts, auto-logout when switching apps, and white/blank screens that do not navigate anywhere.
- Horrible UI/UX and poor usability: confusing navigation, outdated design, and lack of guidance.
- Photo capture issues: camera fails to take a clear photo of the check and bugs with the photo feature.
- E-check feature not functioning: advertised electronic check option unavailable or cannot submit an e-check.
- Data-entry loss and unreliable flow: entered information is lost when navigating away; forms cannot be saved or progress must be re-entered.
User Reviews 73
Cannot verify my ID
not well made
They won't send the login code and closing the app during registration to check broke the registration.
If I could give it less than 1 star I would.
No option to send an e-check, which was the only reason I downloaded it.
This app does not work. The timeout is too quick, they didn't even give you the option to read the terms of service, the photo option has bugs, and the select payment method option takes you to a white screen that goes no where.
won't allow me to take a picture of my earnest money check. keep getting error 503.
Horrible UI, loses entered information when you switch away to verify info. The developers desperately need to work with a UX designer, because this was terrible.
Nothing works
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