Reviews of WTA BusTracker

By: Whatcom Transportation Authority App

List of user reviews and ratings for WTA BusTracker

Total ratings

3.95 (Rating count: 62)

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Review summary

Users appreciate the app's ability to track bus arrivals and location, finding it helpful for traveling in Whatcom County. It is generally user-friendly but can feel clunky. Common issues include difficulties with the live tracker being user-friendly, slow loading times, update failures, and interface annoyances related to map overlays. Some see conflicts with other apps like Google Maps. There are also problems with purchasing or finding pre-purchased passes. Overall, the app serves its purpose but requires improvements in reliability and usability.

Pros

Helps track bus arrivals and bus locations on routes in real-time.
User-friendly and efficient according to some users.
Good for traveling in Whatcom County, Washington.
App fulfills its basic intended use.
Some users noted improvement and increased patience with usage.

Cons

Live tracker is difficult to view and use, needs simplification and better user-friendliness.
App often fails to update or loads very slowly, leading to timeout errors.
Interference or conflicts suspected with other apps like Google Maps.
Interface issues such as difficulty managing map overlays and cluttered display of bus numbers.
Troubles with pass purchasing and lack of settings to find pre-purchased passes.

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User Reviews

Recent rating average: 3.00

All time rating average: 3.95

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20% (3)

Date	Author	Comment
2025-01-26	Ro*****	It does what it supposed to do
It does what it supposed to do
2024-06-06	Da*****	It's good sometimes but personally I have trouble getting live tracker to view and be helpful. Needs to be simplified and use friendly. I have my favorites saved they should just automatically be there but I have to try and find them every time and can't, it's tricky. I think Google maps is interfering trying to butt it's way in and be bossy like they always do getting in everyone's business. To that I say; "I am not interested go away and Google your Microsoft things elsewhere ew..."
It's good sometimes but personally I have trouble getting live tracker to view and be helpful. Needs to be simplified and use friendly. I have my favorites saved they should just automatically be there but I have to try and find them every time and can't, it's tricky. I think Google maps is interfering trying to butt it's way in and be bossy like they always do getting in everyone's business. To that I say; "I am not interested go away and Google your Microsoft things elsewhere ew..."
2024-05-09	Ca*****	this app taught me the virtue of patience, and for that I grant it one additional star I owe wta bustracker an apology, I wasn't familiar with its game. 1 extra star
this app taught me the virtue of patience, and for that I grant it one additional star I owe wta bustracker an apology, I wasn't familiar with its game. 1 extra star
2023-06-14	Pa*****	Really great for tracking the arrival of the next bus, because you can see where your bus is on its route
Really great for tracking the arrival of the next bus, because you can see where your bus is on its route
2023-03-07	Ma*****	When using the Real-Time Map, tapping to remove the rectangle boxes with the bus numbers from obscuring the view, usually activates the map to create yet another box about details of the area of the map that you tapped to remove the bus number box. This is very annoying. Maybe provide a toggle to display or nor display the bus numbers. Since the user has already selected the bus or busses to map, the already know what numbers they are on the map.
When using the Real-Time Map, tapping to remove the rectangle boxes with the bus numbers from obscuring the view, usually activates the map to create yet another box about details of the area of the map that you tapped to remove the bus number box. This is very annoying. Maybe provide a toggle to display or nor display the bus numbers. Since the user has already selected the bus or busses to map, the already know what numbers they are on the map.
2023-02-21	Ch*****	User friendly and efficient.
User friendly and efficient.
2022-12-03	Cu*****	Doesn't always work efficiently or give me accurate information as requested.
Doesn't always work efficiently or give me accurate information as requested.
2022-07-23	Ri*****	Don't have the app
Don't have the app
2022-05-18	G *****	A little cumbersome to use.
A little cumbersome to use.
2022-01-12	We*****	Will not update with or without email address or phone number. No setting to find available pre purchased passes. I ended up purchasing several day pases without any indication
Will not update with or without email address or phone number. No setting to find available pre purchased passes. I ended up purchasing several day pases without any indication