Reviews of SF ESS

By: StoreForce Solutions Inc.

List of user reviews and ratings for SF ESS

Total ratings

4.42 (Rating count: 2,260)

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Review summary

Users rely on SF ESS to manage work schedules and time off, but Android users report severe issues including frequent crashes, slow loading, and compatibility problems. Mandatory QR code login without clear guidance frustrates users. Notifications on Android often fail to work, and the interface is cumbersome with display issues. Despite secure design praised by some, ongoing technical problems have made the app nearly unusable for many Android employees, while iOS users have fewer complaints.

Pros

Provides essential work schedule and time off management features for employees.
Supported on multiple platforms including iOS and Android (though with Android issues).
Secure app with data protection emphasized by users.

Cons

App frequently crashes on Android devices, especially when requesting time off or logging in.
Poor Android compatibility with issues like freezing, crashing, and slow loading, notably on Samsung and Pixel phones.
Mandatory QR code login creates confusion and usability problems, lacking clear instructions.
Lack of notifications on Android, even when toggled on, unlike on iOS versions.
User interface problems on Android such as overlapping text and hard navigation.

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User Reviews

Recent rating average: 1.60

All time rating average: 4.42

Upgrade to see all 23 reviews

70% (16)

Date	Author	Comment
2025-01-04	Ki*****	it keeps stopping 2 months later, it still keeps stopping when I try to request time off.
it keeps stopping 2 months later, it still keeps stopping when I try to request time off.
2024-12-05	Ro*****	All of sudden, I can't book off certain days, it keeps on crashing ...
All of sudden, I can't book off certain days, it keeps on crashing ...
2024-11-25	Be*****	It keeps crashing when I'm asking for time off. Doesn't work right when asking for time off.
It keeps crashing when I'm asking for time off. Doesn't work right when asking for time off.
2024-08-30	Eb*****	Useless, I have a samsung and the app doesn't load at all I tried numerous times, it really sucks I can't see my schedule from my phone. I hate that I had to give it a star because it deserve 0. Update that was made was poorly done. Reinstall and Uninstall and it still doesn't work. It's really becoming irritating that I can't see my schedule, because of this poorly app that doesn't load
Useless, I have a samsung and the app doesn't load at all I tried numerous times, it really sucks I can't see my schedule from my phone. I hate that I had to give it a star because it deserve 0. Update that was made was poorly done. Reinstall and Uninstall and it still doesn't work. It's really becoming irritating that I can't see my schedule, because of this poorly app that doesn't load
2024-08-14	Ki*****	I have to use this app for my job. It bothers me that it does not support the most updated version of Android and I cannot get notifications. It could also be a bit more user friendly. I do not have problems personally but some of my employees do.
I have to use this app for my job. It bothers me that it does not support the most updated version of Android and I cannot get notifications. It could also be a bit more user friendly. I do not have problems personally but some of my employees do.
2024-07-02	Ra*****	App isn't working for anyone with an android phone. So thanks for your updated software to only now work with apple phones. 😡
App isn't working for anyone with an android phone. So thanks for your updated software to only now work with apple phones. 😡
2024-06-24	Sh*****	The app is completely down and not working for my company now. Hasn't worked in 2 weeks and has been a huge inconvenience for my job. All Android users have had no access.
The app is completely down and not working for my company now. Hasn't worked in 2 weeks and has been a huge inconvenience for my job. All Android users have had no access.
2024-02-25	ma*****	Very hard to navigate on Android. Text is cut off or overlapping on the calendar menu, sometimes the notes section doesn't display text you have typed in. It's a very secure app but the display and overall layout for Android devices needs to be reviewed.
Very hard to navigate on Android. Text is cut off or overlapping on the calendar menu, sometimes the notes section doesn't display text you have typed in. It's a very secure app but the display and overall layout for Android devices needs to be reviewed.
2023-08-12	Lo*****	I have a samsung phone and this app absolutely does not work with me!!! I have everything set up with my company and once it finally loads my login (usually after two minutes), it will exit out of the app before I can check my schedule :( I have ran a diagnostic and it appears the app takes so much battery trying to open that the phone will shut it down to save it from that amount of battery usage... I don't blame the app of course because it used to work just fine with my previous apple phone.
I have a samsung phone and this app absolutely does not work with me!!! I have everything set up with my company and once it finally loads my login (usually after two minutes), it will exit out of the app before I can check my schedule :( I have ran a diagnostic and it appears the app takes so much battery trying to open that the phone will shut it down to save it from that amount of battery usage... I don't blame the app of course because it used to work just fine with my previous apple phone.
2023-08-11	Al*****	Asks for a QR code upon opening the app without any other option for logging in although I already have an account. No explanation of where to find this QR code even upon Googling the answer and searching the desktop version of my ESS for one. Where else could it be? Makes this app entirely unusable and I may as well continue accessing ESS through my mobile's browser which has worked for me seamlessly for years. I don't get it.
Asks for a QR code upon opening the app without any other option for logging in although I already have an account. No explanation of where to find this QR code even upon Googling the answer and searching the desktop version of my ESS for one. Where else could it be? Makes this app entirely unusable and I may as well continue accessing ESS through my mobile's browser which has worked for me seamlessly for years. I don't get it.