Reviews of SmartLabel

By: SmartLabel App

List of user reviews and ratings for SmartLabel

Total ratings

2.40 (Rating count: 292)

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Review summary

Users frequently report the app crashing on startup and poor scanning accuracy, often failing to detect products labeled as SmartLabel enabled. The loud beep during scanning is a common annoyance, especially as it ignores sound settings. While the app can provide nutritional info and ingredient explanations when it works, many find the inventory limited and the scanned info limited to generic company webpages. Despite these issues, some users appreciate the app's intended function and the ability to save food information.

Pros

Provides nutritional information about products when it works.
Includes explanations for ingredients in products.
Offers links to product or company websites.
Allows saving foods for future reference.
App performs its basic job adequately when functional.

Cons

App crashes immediately on startup or when scanning, making it unusable for many users.
Scanner often fails to recognize products claiming to be SmartLabel enabled, showing 'not a SmartLabel product'.
Loud and annoying beep sound when scanning, which ignores phone sound settings.
Limited product inventory; many common or major brand variations are not recognized.
Navigating scanned results often just opens manufacturer's homepage rather than specific product info.

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User Reviews

Recent rating average: 1.40

All time rating average: 2.40

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76% (16)

Date	Author	Comment
2025-01-29	DW*****	As described by others, as soon as the application is opened and a label is in view, the application closes. What good is it for?
As described by others, as soon as the application is opened and a label is in view, the application closes. What good is it for?
2024-11-09	Wa*****	Like other users since 2020, crashes soon after start-up. Useless.
Like other users since 2020, crashes soon after start-up. Useless.
2023-08-06	Ga*****	Most of my products that say they work with the smartlable app don't work. When I scan the product it says it is not supported by smartlable. Also a loud beep plays whenever I scan something which is very unnecessary
Most of my products that say they work with the smartlable app don't work. When I scan the product it says it is not supported by smartlable. Also a loud beep plays whenever I scan something which is very unnecessary
2023-05-24	du*****	I'm confused and having heart palpitations from this app. That BEEP is the loudest BEEP my phone has ever made. It gave me a heart attack the first time and then the second time woke my dog up and then everyone else. I really wasn't expecting any sound first time and then I really wasn't expecting any sound the second time after I turned off all sound on my phone. Why would you ignore people's own sound settings like that? That annoys me.
I'm confused and having heart palpitations from this app. That BEEP is the loudest BEEP my phone has ever made. It gave me a heart attack the first time and then the second time woke my dog up and then everyone else. I really wasn't expecting any sound first time and then I really wasn't expecting any sound the second time after I turned off all sound on my phone. Why would you ignore people's own sound settings like that? That annoys me.
2023-05-15	Da*****	No idea what's wrong with the other people's experience. It's overly simplified and is low-key ugly as an app, but it does it's job 100% fine. As said in other comments the scan beep is annoying, but a setting so... Works for me at least!
No idea what's wrong with the other people's experience. It's overly simplified and is low-key ugly as an app, but it does it's job 100% fine. As said in other comments the scan beep is annoying, but a setting so... Works for me at least!
2023-02-27	Mi*****	This app is wild. I had a product that said "SmartLabel enabled! Scan here" so I downloaded this app and scanned it, and guess what? The app said it wasn't a smart label. So this was a complete waste of time.
This app is wild. I had a product that said "SmartLabel enabled! Scan here" so I downloaded this app and scanned it, and guess what? The app said it wasn't a smart label. So this was a complete waste of time.
2023-02-16	Cl*****	As others have, I loaded this app to get nutritional information about a product that has the SmartLabel logo. It told me too, that "This is not a SmartLabel product. For a list of SmartLabel products click this link." I did that and got a 404 - page not found. Maybe this was an idea that has been abandoned.
As others have, I loaded this app to get nutritional information about a product that has the SmartLabel logo. It told me too, that "This is not a SmartLabel product. For a list of SmartLabel products click this link." I did that and got a 404 - page not found. Maybe this was an idea that has been abandoned.
2023-02-01	Ma*****	I download this cause I have some body wash that says "SmartLabel app enabled" on the UPC and I'm curious what it's all about. Well the scanner doesn't work. Says it's not a SmartLabel product. Funny, since I found out about SmartLabel from the product label itself.
I download this cause I have some body wash that says "SmartLabel app enabled" on the UPC and I'm curious what it's all about. Well the scanner doesn't work. Says it's not a SmartLabel product. Funny, since I found out about SmartLabel from the product label itself.
2023-01-03	Ri*****	Open, close, open, close & repeat . Unfortunately I never got to try the app because it would close about 4sec after it started to open. Moto G Power 2022. I guess they still need to work out few bugs.
Open, close, open, close & repeat . Unfortunately I never got to try the app because it would close about 4sec after it started to open. Moto G Power 2022. I guess they still need to work out few bugs.
2022-11-14	Ag*****	I wanted to like this for what it PROMISES, but after scanning about 2 dozen products (half mainstream brand names like Campbell's, Swanson, Duke's, Bush's, etc) & all but 1 resulting in, "this is not a Smartlabel product" it's just a waste of time & space on my device.
I wanted to like this for what it PROMISES, but after scanning about 2 dozen products (half mainstream brand names like Campbell's, Swanson, Duke's, Bush's, etc) & all but 1 resulting in, "this is not a Smartlabel product" it's just a waste of time & space on my device.