Reviews of SacRT BusTracker

By: Sacramento Regional Transit App

List of user reviews and ratings for SacRT BusTracker

Total ratings

3.93 (Rating count: 89)

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Review summary

Users appreciate that the SacRT BusTracker app can reduce anxiety by showing bus arrival times and that the bus tracking feature generally works well when functioning. It's recommended by some daily users for its ease of use. However, many complain about app crashes, difficulty navigating routes and schedules, inaccuracies in the real-time bus map, and issues caused by drivers not enabling GPS. Additional problems include unreliable trip planning and login features, making the app frustrating and less dependable compared to alternatives like Google Maps.

Pros

Helps users minimize anxiety by providing estimated bus arrival times.
The bus tracker function works well and as intended when it functions properly.
Some users find the app super easy to use and recommend it.
Useful for daily commuters to track buses in real-time.

Cons

App frequently crashes or is difficult to open and use.
Real-time map often provides inaccurate bus locations and arrival times.
Finding stops, routes, and schedules within the app is challenging and unintuitive.
Bus drivers sometimes do not activate their GPS, leading to missing or incorrect bus tracking information.
Trip planner and login features are unreliable or do not work properly on Android devices.

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User Reviews

Recent rating average: 2.20

All time rating average: 3.93

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38% (8)

Date	Author	Comment
2025-01-27	Sa*****	Great system
Great system
2025-01-24	Be*****	pretty awful, doesn't show stops unless searched for and crashes when searched.
pretty awful, doesn't show stops unless searched for and crashes when searched.
2025-01-06	Br*****	It's as if a giant turd decided to create an app for travel.
It's as if a giant turd decided to create an app for travel.
2024-11-02	Ca*****	This app can sometimes be helpful but alot of the times is inaccurate. Often I miss my stops USEING this app, not to mention most of the time it's incredibly hard to open. Sometimes can be a saver on time but it's just best to use Google maps as an more accurate map.
This app can sometimes be helpful but alot of the times is inaccurate. Often I miss my stops USEING this app, not to mention most of the time it's incredibly hard to open. Sometimes can be a saver on time but it's just best to use Google maps as an more accurate map.
2024-10-26	Li*****	Bad:(
Bad:(
2024-09-30	Mi*****	Difficult to use, very hard to find exactly what route you're on or need...
Difficult to use, very hard to find exactly what route you're on or need...
2024-09-28	SJ*****	A garbage public transportation company has a garbage app....color me surprised. UI is god awful, if it even works. Google Maps plans my route better than this app does. Why is finding the light rail schedule so difficult? SacRT has been awful for almost 20 years now. I took a trip to Seattle and witnessed what a working public transportation system looked like and I wept.
A garbage public transportation company has a garbage app....color me surprised. UI is god awful, if it even works. Google Maps plans my route better than this app does. Why is finding the light rail schedule so difficult? SacRT has been awful for almost 20 years now. I took a trip to Seattle and witnessed what a working public transportation system looked like and I wept.
2024-08-29	Ch*****	Bus drivers keep not turning on their gps so when you look at the map you wont even see the busses. Whats the point if they going to do this.
Bus drivers keep not turning on their gps so when you look at the map you wont even see the busses. Whats the point if they going to do this.
2024-07-06	Gw*****	Gives out wrong information about when there's subpost to be free
Gives out wrong information about when there's subpost to be free
2024-05-13	Ni*****	Cool app
Cool app