Reviews of Retail Therapy

By: Irvine Management Company App

List of user reviews and ratings for Retail Therapy

Total ratings

3.95 (Rating count: 149)

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Review summary

Users appreciate the app for providing dining deals and easy access to coupons, especially in Irvine. However, many report severe issues including frequent crashes, a flawed login process that forces repeated sign-ins or loops infinitely, and an app redesign that degraded the user interface and filtering functionality. Users also find it difficult to locate shops and restaurants within the app, and frustration arises from the app not remembering login credentials.

Pros

Provides good dining deals and helps users try new restaurants.
Convenient as it allows showing digital coupons instead of cutting out paper ones.
Easy and fast to use for some users.
Works well for users in Irvine area.

Cons

App frequently crashes and is unstable for many users.
Login process is problematic, with users forced to log in every time and experiencing infinite login loops.
App redesign has worsened usability, with poor UI and nonfunctional filters.
Difficult to find shops and restaurants due to ineffective categorization and filtering.
App does not remember login credentials, causing frustration.

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User Reviews

Recent rating average: 1.70

All time rating average: 3.95

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45% (9)

Date	Author	Comment
2024-05-09	Al*****	Didn't use app, but: Did you guys realize your icon looks like a smiling cyclops? That's so cool. 👽
Didn't use app, but: Did you guys realize your icon looks like a smiling cyclops? That's so cool. 👽
2022-11-09	Ro*****	Dicks sporting goods dont accept their own coupons. Needs a qr code but retail therapy gives you a code
Dicks sporting goods dont accept their own coupons. Needs a qr code but retail therapy gives you a code
2021-12-11	Ky*****	App is crashing,can't use any of the deals. Anyone else?
App is crashing,can't use any of the deals. Anyone else?
2021-12-11	De*****	App redesign is a giant step backwards. Poor UI, hard to use, cannot find by location. App crashes and won't save login now
App redesign is a giant step backwards. Poor UI, hard to use, cannot find by location. App crashes and won't save login now
2021-11-24	To*****	The app doesn't remember your login credentials. It makes you go through setup and authentication every time you launch it. Very frustrating. This needs to be fixed. I like getting the offers by the app makes it more difficult than it should be for the aforementioned reasons.
The app doesn't remember your login credentials. It makes you go through setup and authentication every time you launch it. Very frustrating. This needs to be fixed. I like getting the offers by the app makes it more difficult than it should be for the aforementioned reasons.
2021-07-22	Dh*****	Hard to find shops and it doesn't narrow between shops. It selected retail and all the food and clothing places come up and there is no key to differentiate them. I would rather use Inmapz, that seems more helpful and user friendly
Hard to find shops and it doesn't narrow between shops. It selected retail and all the food and clothing places come up and there is no key to differentiate them. I would rather use Inmapz, that seems more helpful and user friendly
2021-04-14	Lu*****	App redesign is horrible. It was just fine as it is. The filters don't even work. It's such a pain to look for restaurants because the tabs don't work and they just show you the entire list of irvine company retail stores.
App redesign is horrible. It was just fine as it is. The filters don't even work. It's such a pain to look for restaurants because the tabs don't work and they just show you the entire list of irvine company retail stores.
2021-03-27	Ja*****	App won't let me see any deals anymore, or even any locations. Useless.
App won't let me see any deals anymore, or even any locations. Useless.
2020-11-27	Vi*****	Why does this app make me to login everytime? The developers should be embarrassed.
Why does this app make me to login everytime? The developers should be embarrassed.
2020-11-19	As*****	Old layout looks 10 times better and more easy to use.
Old layout looks 10 times better and more easy to use.