Reviews of Rabbit Mobility

By: Rabbit Mobility B.V. App

List of user reviews and ratings for Rabbit Mobility

Total ratings

4.75 (Rating count: 24,829)

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Review summary

Users praise Rabbit Mobility for a well-designed app and generally smooth rides with decent customer service. However, recurring concerns center on high costs, pricing fairness, and billing disputes; inconsistent or poor customer support; frequent app glitches and billing problems; limited service zones with requests for expansion; and unreliable maps that hinder finding vehicles.

Pros

Well-designed app with a smooth user experience
Good customer service
Smooth and generally positive ride experiences

Cons

Very expensive pricing / high per-minute charges
Poor or unresponsive customer service in some cases
Frequent app problems and billing issues (unexpected card charges)
Limited service zones / not covering many areas
Inaccurate maps and difficulty locating vehicles

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User Reviews

Recent rating average: 3.70

All time rating average: 4.75

Upgrade to see all 259 reviews

33% (85)

Date	Author	Comment
2026-09-12	Ma*****	Very disappointing experience. I was following the GPS to Maadi Metro Station when the app suddenly marked me as “out of zone” and ended the trip without warning. The scooter’s brakes were also locked, making it extremely difficult to push it back into the zone. This was very inconvenient and potentially unsafe. Please fix the GPS/geofencing and braking issues. I definitely don’t want to experience this again.
Very disappointing experience. I was following the GPS to Maadi Metro Station when the app suddenly marked me as “out of zone” and ended the trip without warning. The scooter’s brakes were also locked, making it extremely difficult to push it back into the zone. This was very inconvenient and potentially unsafe. Please fix the GPS/geofencing and braking issues. I definitely don’t want to experience this again.
2026-09-10	مح*****	تجربه ممتعه وجميله😍
تجربه ممتعه وجميله😍
2026-09-07	Mo*****	very good but expensive
very good but expensive
2026-09-06	Zi*****	ياريت يكون في فجميع أنحاء مصر زي دجلة بالمز باختصار الكومبوندات.
ياريت يكون في فجميع أنحاء مصر زي دجلة بالمز باختصار الكومبوندات.
2026-09-06	Mo*****	ممتازه
ممتازه
2026-09-03	En*****	مؤخرا بقي بيحصل شويه مشاكل في اللاب من ناحية ال Force Close = Crashes وحتي مش عارف افتح البرنامج مع ان جهازي مواصفاته محترمه يعني
مؤخرا بقي بيحصل شويه مشاكل في اللاب من ناحية ال Force Close = Crashes وحتي مش عارف افتح البرنامج مع ان جهازي مواصفاته محترمه يعني
2026-09-03	Fa*****	فشيخ
فشيخ
2026-09-02	Mo*****	not bad
not bad
2026-09-02	Fa*****	just tried it for the first time today, loved it ! 10/10 ! going to use it everyday to go to work isa, easy, fast, smooth, cheap and no rude annoying "captains" lol
just tried it for the first time today, loved it ! 10/10 ! going to use it everyday to go to work isa, easy, fast, smooth, cheap and no rude annoying "captains" lol
2026-09-01	Ma*****	تجربة سية جدا .....خصم فلوس من كارت البنك بدون طلب otp او معرفة العميل بخصم رصيد في اول رحلتين مجانية .......واول شحنة ب 60 جنية تم خصمهم دون اضافة الرصيد الي حسابي علي الابلكيشن ........اول تجربة لية في البرنامج وخدمة العملاء سية جدا ......
تجربة سية جدا .....خصم فلوس من كارت البنك بدون طلب otp او معرفة العميل بخصم رصيد في اول رحلتين مجانية .......واول شحنة ب 60 جنية تم خصمهم دون اضافة الرصيد الي حسابي علي الابلكيشن ........اول تجربة لية في البرنامج وخدمة العملاء سية جدا ......