Reviews of Rabbit Mobility

By: Rabbit Mobility B.V.

List of user reviews and ratings for Rabbit Mobility

Total ratings

4.87 (Rating count: 19,997)

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Review summary

Users praise Rabbit Mobility for a well-designed app and generally smooth rides with decent customer service. However, recurring concerns center on high costs, pricing fairness, and billing disputes; inconsistent or poor customer support; frequent app glitches and billing problems; limited service zones with requests for expansion; and unreliable maps that hinder finding vehicles.

Pros

Well-designed app with a smooth user experience
Good customer service
Smooth and generally positive ride experiences

Cons

Very expensive pricing / high per-minute charges
Poor or unresponsive customer service in some cases
Frequent app problems and billing issues (unexpected card charges)
Limited service zones / not covering many areas
Inaccurate maps and difficulty locating vehicles

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User Reviews

Recent rating average: 4.70

All time rating average: 4.87

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36% (59)

Date	Author	Comment
2026-05-31	Ne*****	amazing
amazing
2026-05-30	Mo*****	good
good
2026-05-30	Mo*****	good experience
good experience
2026-05-30	Ab*****	amazing
amazing
2026-05-27	Ab*****	good
good
2026-05-23	Me*****	so good
so good
2026-05-23	Ah*****	It was a fun experience, and I highly recommend, but make sure to be with a bunch of friends to enjoy it to the max.
It was a fun experience, and I highly recommend, but make sure to be with a bunch of friends to enjoy it to the max.
2026-05-22	sa*****	تحفههه اوي يستاهل تجربه تانيه هعتمد علي في مشاويري♥♥♥
تحفههه اوي يستاهل تجربه تانيه هعتمد علي في مشاويري♥♥♥
2026-05-22	Fa*****	هو فكره ليست سيئه ولاكنه في الفتره الاخيره ابتدت تظهر مركبات (اسكوترات) فيها مشاكل و غالبيت اللي قابلني شخصيا في الفرامل الخلفيه و هو علي قد ما هو فكره جيده بس غير مناسب مع شوارع مصر عموما + الاسعار عاليه اوي زياده عن اللزوم أنا ممكن اركب اوبر اريح ليا و في وصيله مواصلات امنه بنفس السعر
هو فكره ليست سيئه ولاكنه في الفتره الاخيره ابتدت تظهر مركبات (اسكوترات) فيها مشاكل و غالبيت اللي قابلني شخصيا في الفرامل الخلفيه و هو علي قد ما هو فكره جيده بس غير مناسب مع شوارع مصر عموما + الاسعار عاليه اوي زياده عن اللزوم أنا ممكن اركب اوبر اريح ليا و في وصيله مواصلات امنه بنفس السعر
2026-05-22	DA*****	very creative but slightly expensive if I took it for long distances but overall it's a new experience and some scooters to be honest needs maintenance
very creative but slightly expensive if I took it for long distances but overall it's a new experience and some scooters to be honest needs maintenance