Reviews of proSmart

By: Pro Smart AD

List of user reviews and ratings for proSmart

Total ratings

3.00 (Rating count: 1,354)

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Review summary

Users appreciate the improved interface and responsive support, finding the app useful for controlling multiple devices. However, many face recurring issues like constant update prompts, slow and unresponsive behavior, and connection problems with devices. Missing features such as landscape mode and Android Auto integration limit convenience. Additionally, core features like temperature monitoring have been removed or stopped working after updates, significantly impacting reliability and user experience.

Pros

Support is responsive and helpful when resolving issues.
The app interface has improved after updates and is more pleasant to use.
The app works well with multiple devices allowing control over several units.
The overall concept is good and cost-effective for temperature control.
The app is simple and does the job for basic thermostat control.

Cons

App frequently asks for updates even when already updated, causing frustration.
Connection issues with devices are common, sometimes preventing device control entirely.
The app interface can be slow, unresponsive, and buggy, leading to user dissatisfaction.
Lack of features such as landscape mode, Android Auto integration, and home page overview reduces usability.
Temperature monitoring and control features have disappeared or malfunctioned after updates, impacting core functionality.

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User Reviews

Recent rating average: 2.80

All time rating average: 3.00

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175% (7)

Date	Author	Comment
2025-02-02	Iv*****	Good application and product. Using it to 3 devices. Congratulations for the new interface, it's better this way. I have 2 notes: The app doesn't have a landscape mode - it always stays in portrait, which is uncomfortable when driving and the mobile is mounted on the holder. And second - "android auto" does not see the app, and if you want to open your garage door - you can not do it from the car display. Update 02.2025: we are still waiting for the landscape mode and support of android auto!?
Good application and product. Using it to 3 devices. Congratulations for the new interface, it's better this way. I have 2 notes: The app doesn't have a landscape mode - it always stays in portrait, which is uncomfortable when driving and the mobile is mounted on the holder. And second - "android auto" does not see the app, and if you want to open your garage door - you can not do it from the car display. Update 02.2025: we are still waiting for the landscape mode and support of android auto!?
2025-01-21	Sa*****	I couldn't connect to the device because it says that "serial number is already taken" and the support gone far and beyond to fix it!
I couldn't connect to the device because it says that "serial number is already taken" and the support gone far and beyond to fix it!