Reviews of Primerica Online

By: Primerica®

List of user reviews and ratings for Primerica Online

Total ratings

4.24 (Rating count: 5,552)

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Review summary

Reviews show a split: many users praise Primerica Online for financial guidance and opportunities and call it a great app. However, negative feedback centers on stability and access: frequent login errors, white screens, crashes, and slow loading on some devices. Billing/refund problems and unresponsive support are also common. Some reviewers question privacy and data handling, and a few label the business model as scam-like. Overall, the app has perceived value, but reliability and trust issues hinder consistent use.

Pros

Valuable financial guidance and opportunities provided by Primerica
Generally positive app experience and usefulness when the app is functioning
Updates and features are appreciated and improve usability
Add-to-home-screen option for quick access

Cons

Login/authentication crashes and white-screen errors (Okta login issues, blank login page, login failures)
Frequent crashes, freezing, and slow loading on various devices
Billing problems and refunds, with reports of charges after cancellation and unresponsive support
Device compatibility issues on certain Android devices (e.g., Pixel 9 Pro, Note 9)
Privacy concerns and scam/MLM allegations from some users

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User Reviews

Recent rating average: 1.70

All time rating average: 4.24

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39% (29)

Date	Author	Comment
2026-05-17	Em*****	I can't log in due to the fact that I can't update the app because my phone is not compatible eventhough I have a Samsung note. Smh
I can't log in due to the fact that I can't update the app because my phone is not compatible eventhough I have a Samsung note. Smh
2026-05-08	Ya*****	No compatible with my phone??....
No compatible with my phone??....
2026-04-29	Wi*****	I tried downloading the app but it says it's not compatible with my phone which is a Samsung galaxy Note 20 Ultra. can anyone from Administrator list the compatible devices or phones. thanks
I tried downloading the app but it says it's not compatible with my phone which is a Samsung galaxy Note 20 Ultra. can anyone from Administrator list the compatible devices or phones. thanks
2026-04-03	La*****	I have this app on my Chromebook. Why did I not get a scrollbar?
I have this app on my Chromebook. Why did I not get a scrollbar?
2026-03-29	An*****	It's not allowing me to log in even though I have the right info. It updated & blocked me
It's not allowing me to log in even though I have the right info. It updated & blocked me
2026-03-10	Br*****	This app always gives an error message of: okta
This app always gives an error message of: okta
2026-01-30	Ji*****	Excellent company! Dynamic products!! I'm excited about getting started!❤️🤣
Excellent company! Dynamic products!! I'm excited about getting started!❤️🤣
2026-01-21	Fa*****	i think this app as been compromise.
i think this app as been compromise.
2025-12-26	Pa*****	this entire company is a grimy MLM
this entire company is a grimy MLM
2025-11-27	ch*****	crashed too many times 😞
crashed too many times 😞