Reviews of Petra Ride

By: Al Safeer for information technology App

List of user reviews and ratings for Petra Ride

Total ratings

3.86 (Rating count: 17,971)

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Review summary

User reviews are mixed. The app is praised for being easy to use, fast, and regionally focused with offers and generally positive driver experiences. However, frequent concerns include surge pricing, unreliable driver availability and cancellations, poor customer support, and recurring technical issues like search problems and inaccurate pickup coordinates. Promotions are viewed as inconsistent. Overall, the app shows potential but reliability and value need improvement.

Pros

Easy to use and fast.
Local Jordan-focused app with regional relevance.
Offers and promotions add value.
Some users report respectful drivers and good experiences.

Cons

Surge pricing and overpriced trips.
Driver availability and reliability issues (drivers far away, cancellations after accepting, changing captains).
Poor customer support and lack of in-app contact options.
Technical glitches and inaccurate location data (search issues, wrong coordinates).
Limited or unreliable discounts and promo codes.

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User Reviews

Recent rating average: 2.60

All time rating average: 3.86

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45% (157)

Date	Author	Comment
2026-08-10	ha*****	التطبيق منيح بس مرات ببعتولي كود خصم ومابرضى يخصم او بحطولي سعر وبعد ما اوصل بزيد المبلغ (مرات)
التطبيق منيح بس مرات ببعتولي كود خصم ومابرضى يخصم او بحطولي سعر وبعد ما اوصل بزيد المبلغ (مرات)
2026-08-10	Wa*****	There is a lot to improve.
There is a lot to improve.
2026-08-10	Hu*****	الاسعار غير مطابقة
الاسعار غير مطابقة
2026-08-09	Az*****	Spactacular app
Spactacular app
2026-08-09	Ha*****	The worst app ever, cannot believe we have such awful customer service in Jordan
The worst app ever, cannot believe we have such awful customer service in Jordan
2026-08-09	ra*****	جدا برنامج مزعج نزلت قبل اسبوعين وهلا بطلب مني تحديث بحاول احدث مو قابل والاسعار بيحطو من إلى ودائما بيطلع الاعلى صراحة ما ارتحت بهالتطبيق
جدا برنامج مزعج نزلت قبل اسبوعين وهلا بطلب مني تحديث بحاول احدث مو قابل والاسعار بيحطو من إلى ودائما بيطلع الاعلى صراحة ما ارتحت بهالتطبيق
2026-08-08	Da*****	The worst serviceever! I requested a ride and was told the driver would arrive in 5 minutes. More than 15 minutes passed and the driver still hadn’t arrived. On the map, it even looked like the car was getting farther away instead of closer to my location! I tried calling the driver twice, but there was no answer. Of course, I ended up being late for work. Do you really think people’s time is a joke?! And of course, this is not the first or even the second time they’ve pulled this
The worst serviceever! I requested a ride and was told the driver would arrive in 5 minutes. More than 15 minutes passed and the driver still hadn’t arrived. On the map, it even looked like the car was getting farther away instead of closer to my location! I tried calling the driver twice, but there was no answer. Of course, I ended up being late for work. Do you really think people’s time is a joke?! And of course, this is not the first or even the second time they’ve pulled this
2026-08-05	Ma*****	very bad experience
very bad experience
2026-08-04	Ma*****	The safest 🙌🏻
The safest 🙌🏻
2026-08-04	Bi*****	خبرة من اسوء ما يمكن ثاني مرة بيتنكسل عليي من الكباتن المحترمين مع انه كلاهما بيتعاملوا مع البني آدم كانه ولا اي اشي. نصيحة لاي مستخدم التطبيقات معبية السوق بالناقص عن طبيق في كباتن لا تستحق حتى منصب رعي اغنام. لسة رعاة الاغنام اللي ما راحت مدارس بتفهم اكثر من هيك
خبرة من اسوء ما يمكن ثاني مرة بيتنكسل عليي من الكباتن المحترمين مع انه كلاهما بيتعاملوا مع البني آدم كانه ولا اي اشي. نصيحة لاي مستخدم التطبيقات معبية السوق بالناقص عن طبيق في كباتن لا تستحق حتى منصب رعي اغنام. لسة رعاة الاغنام اللي ما راحت مدارس بتفهم اكثر من هيك