Reviews of PaySimple

By: Paysimple.com App

List of user reviews and ratings for PaySimple

Total ratings

3.67 (Rating count: 57)

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Review summary

Users find PaySimple easy to use and convenient for processing payments and tracking them. However, many experience technical issues like the app not opening or loading orders, and note that important features such as payment notifications, recurring billing, and complete invoice details are missing. Some users are frustrated by the inability to create an account via the app, leading to usability concerns.

Pros

Easy to use and fast transfer for business payments
Simple to set up and convenient for customers
Useful for tracking payments

Cons

App frequently fails to open or load orders properly
Lacks essential features such as notifications and recurring billing options
Invoices do not include customer name and address
No account creation option within the app, only login

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User Reviews

Recent rating average: 2.90

All time rating average: 3.67

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30% (6)

Date	Author	Comment
2024-03-12	Lu*****	App Does not fully work. I can see customers information but if I click on an order it will never load, I cannot do much other than look up a customer and process simple payments.
App Does not fully work. I can see customers information but if I click on an order it will never load, I cannot do much other than look up a customer and process simple payments.
2023-10-25	GO*****	It works fine, but has bare bones features. I can't even get a notification when a payment gets processed through our account.
It works fine, but has bare bones features. I can't even get a notification when a payment gets processed through our account.
2023-09-23	La*****	Excellent
Excellent
2023-08-02	Ma*****	Frequently doesn't open properly even after deletion and reinstalling. Currently have to use a separate device than my phone to access. Many better payment portals available and I'd suggest using them.
Frequently doesn't open properly even after deletion and reinstalling. Currently have to use a separate device than my phone to access. Many better payment portals available and I'd suggest using them.
2022-03-21	Fl*****	No way to create an account. Just a login screen for an existing account. Wasted my time.
No way to create an account. Just a login screen for an existing account. Wasted my time.
2021-08-12	Vi*****	Easy to use and fast transfer. Good for my business.
Easy to use and fast transfer. Good for my business.
2021-07-05	St*****	Never used it
Never used it
2021-06-03	Bi*****	It would be nice to be able to use a calendar to book my clients for future appointments from my phone and it send the client a confirmation through text and email. Massagebooks has a system to do this with without a laptop. I do not want something where I have to build out fields. Right now I am using Google calendar on my phone to book. Thanks
It would be nice to be able to use a calendar to book my clients for future appointments from my phone and it send the client a confirmation through text and email. Massagebooks has a system to do this with without a laptop. I do not want something where I have to build out fields. Right now I am using Google calendar on my phone to book. Thanks
2021-03-02	Ad*****	Invoices to customers don't have the customer's name and address on the invoice. I can't send invoices to customers without their name and address on the invoice.
Invoices to customers don't have the customer's name and address on the invoice. I can't send invoices to customers without their name and address on the invoice.
2020-04-28	Is*****	It's actually pretty convenient
It's actually pretty convenient