Reviews of PNBIL

By: Punjab National Bank International Limited

List of user reviews and ratings for PNBIL

Total ratings

2.71 (Rating count: 2,003)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users predominantly report serious issues with logging in and registering, mostly due to invalid account number errors. The app often fails to open or function properly, leading to frustration. Additionally, the design is criticized for poor user experience compared to other banking apps, and some mention poor service at bank branches. Only one review mentioned the app as user friendly. Overall, the app receives overwhelmingly negative feedback regarding functionality and usability.

Pros

User friendly and easy to navigate (as mentioned in one review)

Cons

Unable to login due to invalid account number errors
Registration process often fails or shows errors
App frequently does not open or function properly
Poor app design and user experience compared to other banking apps
Customer service and bank branch experience also reported as poor

Upgrade to see all 23 reviews

User Reviews

Recent rating average: 1.40

All time rating average: 2.71

Upgrade to see all 23 reviews

91% (21)

Date	Author	Comment
2024-12-01	Pa*****	The app is good
The app is good
2024-10-25	Ga*****	Not working Faltu
Not working Faltu
2024-09-09	An*****	Not working this app don't we install this app 😭
Not working this app don't we install this app 😭
2024-06-18	Ni*****	App Couldn't open phone S24+ No chance to use it Developer of this app is so genius that no body is able to use it. We are in the 21st century and App is for stone age people
App Couldn't open phone S24+ No chance to use it Developer of this app is so genius that no body is able to use it. We are in the 21st century and App is for stone age people
2024-04-24	BA*****	Got new phone and now cannot login in the app. Overall not happy with PNB online banking services
Got new phone and now cannot login in the app. Overall not happy with PNB online banking services
2024-03-26	su*****	Can't log on .when put log on detail Unable to process your request
Can't log on .when put log on detail Unable to process your request
2024-02-20	Du*****	It show invalid account number. Discusting app
It show invalid account number. Discusting app
2024-02-03	Na*****	not used I used mpassport app from very early # it was very good but this is the most useless app
not used I used mpassport app from very early # it was very good but this is the most useless app
2024-01-12	ha*****	Worst app i have ever seen ...i think something is wrong with this bank tooo. What a redicilous app.invalid acc invalid acc or kush nhi krnaa age to app bnaya hi kyu h
Worst app i have ever seen ...i think something is wrong with this bank tooo. What a redicilous app.invalid acc invalid acc or kush nhi krnaa age to app bnaya hi kyu h
2024-01-02	Ni*****	Worst app.....it's just keep showing "invalid account no"
Worst app.....it's just keep showing "invalid account no"