Reviews of CEL-FI WAVE

By: Nextivity, Inc. App

List of user reviews and ratings for CEL-FI WAVE

Total ratings

3.58 (Rating count: 423)

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Review summary

Across reviews, the CEL-FI WAVE Android app is plagued by connectivity and setup problems. Users report repeated failures to connect to the hardware or cloud, scanning not finding devices, cloud dependence causing issues in low-signal areas, and updates timing out. Compatibility with certain Android devices varies, and overall app stability is poor, with many noting unresponsive support. When it actually connects, service can be good, but reliability is the major concern.

Pros

When the device is working, service is great.

Cons

App/hardware often fails to connect; devices are not found during scanning.
The app relies on cloud services and struggles in low-signal areas; cloud connectivity is a frequent bottleneck.
Setup and software updates are buggy; downloading settings can hang or time out, and updates may fail.
Android compatibility issues; some devices (e.g., Pixel 7) are not supported or experience instability.
Support is often unresponsive or unhelpful.

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User Reviews

Recent rating average: 1.40

All time rating average: 3.58

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69% (47)

Date	Author	Comment
2026-07-02	Ju*****	stop working app doesn't want to open
stop working app doesn't want to open
2026-06-26	Ma*****	wont work
wont work
2026-03-28	rs*****	Unit is on but keeps trying to tell me how to install. The only time I need it and the stupid thing doesn't work time to go starlink....
Unit is on but keeps trying to tell me how to install. The only time I need it and the stupid thing doesn't work time to go starlink....
2026-03-07	Si*****	I always have trouble connecting to it. Usually can't. was professionally installed.
I always have trouble connecting to it. Usually can't. was professionally installed.
2026-03-05	th*****	5 Mar 26: Almost never finds the device (GO G31) when scanning for it. Attempting to update software, IF it connects, is also a shot in the dark; it might spend half an hour downloading and trying to install, only to fail. When the device is working, service is great. But the app is a hot mess, and trying to manage the connection/device is next to impossible.
5 Mar 26: Almost never finds the device (GO G31) when scanning for it. Attempting to update software, IF it connects, is also a shot in the dark; it might spend half an hour downloading and trying to install, only to fail. When the device is working, service is great. But the app is a hot mess, and trying to manage the connection/device is next to impossible.
2026-01-22	Da*****	not connection to the cloud have emailed support 5 times no response
not connection to the cloud have emailed support 5 times no response
2026-01-20	Pe*****	its not working anymore, Cel Fi duo, cant find signal
its not working anymore, Cel Fi duo, cant find signal
2025-12-28	Ro*****	Was going to give 2 stars rating. as this app just wouldn't do what it was required to. The app gets stuck on downloading settings, then time out, and ask if you need help with installing. Ok, I worked out why this was happening. The phone needs a service to set up. Why is the app trying to use wifi to set up it? It will fail every time with wifi turned on. Just turn your Wifi off, and it's loads and setup farst every time. But I need wifi on for my android Auto to work.
Was going to give 2 stars rating. as this app just wouldn't do what it was required to. The app gets stuck on downloading settings, then time out, and ask if you need help with installing. Ok, I worked out why this was happening. The phone needs a service to set up. Why is the app trying to use wifi to set up it? It will fail every time with wifi turned on. Just turn your Wifi off, and it's loads and setup farst every time. But I need wifi on for my android Auto to work.
2025-12-13	Al*****	rubbish, never connects and the idea requiring signal to be able to use the app is a Stroke of Genius will we need the app to gain signal
rubbish, never connects and the idea requiring signal to be able to use the app is a Stroke of Genius will we need the app to gain signal
2025-12-06	Da*****	app lags so much is it even working???? alot of money spent on hardware just need the software updated its so bad has trouble connecting keeps saying slow connection to the cloud and doesnt connect lately. alot of moneynspent for it to not be working
app lags so much is it even working???? alot of money spent on hardware just need the software updated its so bad has trouble connecting keeps saying slow connection to the cloud and doesnt connect lately. alot of moneynspent for it to not be working