Reviews of Loop - Dreams On Wheels

By: Loop Mobility LLC

List of user reviews and ratings for Loop - Dreams On Wheels

Total ratings

3.07 (Rating count: 1,229)

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Review summary

Overall, users like the app and enjoy riding when bikes work, but recurring issues hurt experience: unlocking failures, app hangs, and end-ride problems; payment deductions despite failed attempts; hardware faults; and poor customer support. Safety policy enforcement also raises concern. The app needs stability, reliable hardware, and better support to realize its potential.

Pros

Positive app experience with an intuitive, user-friendly interface.
Rides and service are reliable when the system works.
Fun and fast rides that feel enjoyable and responsive.

Cons

App unlocks and ride end operations frequently fail or cause hangs.
Payment failures that result in charges or deductions without resolution.
Scooters/hardware often fail to operate reliably.
Poor or non-existent customer support when issues arise.
Safety policy enforcement concerns (e.g., age restrictions not being enforced).

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User Reviews

Recent rating average: 3.30

All time rating average: 3.07

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47% (40)

Date	Author	Comment
2026-05-28	Ra*****	my ride stopped midway and not able to resume despite of having balance
my ride stopped midway and not able to resume despite of having balance
2026-05-11	Jo*****	nice
nice
2026-05-08	Ya*****	the reason for this review is because there were some scooters that were damaged
the reason for this review is because there were some scooters that were damaged
2026-05-08	Af*****	good
good
2026-04-30	be*****	expensive
expensive
2026-04-17	Ra*****	good experience but time is verry less🥺
good experience but time is verry less🥺
2026-04-16	Ap*****	Avery time no power scooter
Avery time no power scooter
2026-04-09	Th*****	soooo fun
soooo fun
2026-04-02	Br*****	Loop took my money and does not allow me to rent a scooter, they never verify my ID
Loop took my money and does not allow me to rent a scooter, they never verify my ID
2026-03-23	Zi*****	good but a lot of money
good but a lot of money