Reviews of KickBack Points

By: Ignite Retail Technology App

List of user reviews and ratings for KickBack Points

Total ratings

4.12 (Rating count: 1,136)

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Review summary

Users appreciate the Kickback rewards program and card for earning points and redeeming rewards easily, with helpful customer service. However, many reviews highlight significant app issues including frequent crashes, inaccurate point tracking, location limitations, intrusive permissions, and non-functional features. Despite these problems, users find value in the rewards system and recommend the app when it functions properly.

Pros

Kickback rewards program is easy to use and can accumulate points quickly when purchasing from participating locations.
Customer service is knowledgeable and helpful regarding app-related issues.
The physical Kickback card and program are appreciated by users who find it rewarding and beneficial.
The app allows users to easily check their points balance and view available specials at nearby stores.
Users recommend the app and the rewards program to others due to its benefits and ease of use.

Cons

The app frequently crashes and has bugs preventing proper usage, including inability to open or log in.
Many users report the app not updating points accurately or not showing earned points and offers.
Limited supported locations, especially in some states, reduces usefulness of the app and card.
App requires intrusive location access and is not user-friendly for location input.
Features like fantasy football and instant prizes often do not work or update, frustrating users.

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User Reviews

Recent rating average: 4.10

All time rating average: 4.12

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41% (31)

Date	Author	Comment
2026-06-26	K1*****	when they make a mistake they choose to make it complicated and ask for excessive paperwork. Customer service is 1/5 on a good day. Best Regards, 👌
when they make a mistake they choose to make it complicated and ask for excessive paperwork. Customer service is 1/5 on a good day. Best Regards, 👌
2026-06-20	Sa*****	great service, great employees, great prices
great service, great employees, great prices
2026-06-02	Ra*****	Outstanding app. Use it all the time.
Outstanding app. Use it all the time.
2026-05-03	Ra*****	this app is aw
this app is aw
2026-05-02	TA*****	it's good I love how it gives me points for spending money I feel like I actually have a card
it's good I love how it gives me points for spending money I feel like I actually have a card
2026-04-30	Gl*****	it works and functions when you want to know your points, never ever got coupon or verified 21 older?
it works and functions when you want to know your points, never ever got coupon or verified 21 older?
2026-04-26	My*****	love having my points add up
love having my points add up
2026-04-18	An*****	it would be nice to be able to connect online shopping apps other loyalty programs etcetera and so forth to the KickBack card
it would be nice to be able to connect online shopping apps other loyalty programs etcetera and so forth to the KickBack card
2026-04-17	Ap*****	just have problems with the app every time I go to use it
just have problems with the app every time I go to use it
2026-03-03	Kr*****	seems play store tells me I can't have this app but that's wrong. phone works it fine. Just scan the qr code n brings all old info back. appears someone was using my acct but I took it back n whomever can steal someone else's points... lol
seems play store tells me I can't have this app but that's wrong. phone works it fine. Just scan the qr code n brings all old info back. appears someone was using my acct but I took it back n whomever can steal someone else's points... lol