Reviews of KickBack Points

By: Ignite Retail Technology

List of user reviews and ratings for KickBack Points

Total ratings

4.19 (Rating count: 1,132)

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Review summary

Users appreciate the Kickback rewards program and card for earning points and redeeming rewards easily, with helpful customer service. However, many reviews highlight significant app issues including frequent crashes, inaccurate point tracking, location limitations, intrusive permissions, and non-functional features. Despite these problems, users find value in the rewards system and recommend the app when it functions properly.

Pros

Kickback rewards program is easy to use and can accumulate points quickly when purchasing from participating locations.
Customer service is knowledgeable and helpful regarding app-related issues.
The physical Kickback card and program are appreciated by users who find it rewarding and beneficial.
The app allows users to easily check their points balance and view available specials at nearby stores.
Users recommend the app and the rewards program to others due to its benefits and ease of use.

Cons

The app frequently crashes and has bugs preventing proper usage, including inability to open or log in.
Many users report the app not updating points accurately or not showing earned points and offers.
Limited supported locations, especially in some states, reduces usefulness of the app and card.
App requires intrusive location access and is not user-friendly for location input.
Features like fantasy football and instant prizes often do not work or update, frustrating users.

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User Reviews

Recent rating average: 4.10

All time rating average: 4.19

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8% (30)

Date	Author	Comment
2026-06-03	An*****	keeps freezing and stopping
keeps freezing and stopping
2026-06-02	Ra*****	Outstanding app. Use it all the time.
Outstanding app. Use it all the time.
2026-05-03	Ra*****	this app is aw
this app is aw