Inbound Suite

Manage new business opportunities like never before with Inbound Suite by Mass Inbound.
The Inbound Suite app syncs instantly with your web application, so that you can communicate in a two-way fashion with any lead via SMS, email, or direct messaging from social media - anywhere, anytime!
Company executives and managers can view team activity with a bird’s eye view in the palm of their hand.
Sales team members can easily manage contacts assigned to them with an app that shows only your leads and business contacts.
The mobile app offers a robust and simplistic format with every tool that you may need when talking to a potential or existing customer!
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SALES OVERVIEW DASHBOARD
• View the number of opportunities, potential monetary value of the leads, and conversion rate.
• View any personal tasks that may be due.
• View the overall online review rating of the company.
ONLINE REVIEW REQUESTS
• Need more online reviews? Send customer’s a request within seconds by visiting the review tab and sending off an SMS or email that links right to your Google My Business location.
INBOUND & OUTBOUND MESSAGING
• Don’t skip a beat! With a messaging area that helps you stay on top of all inbound and outbound messages from one application. Whether you are receiving text messages, emails or social media messages, you can answer them all from this application.
CALENDAR & APPOINTMENTS
• Quickly view your availability and add an appointment with your calendar that two-way syncs directly with your Gmail and/or Outlook calendar.
CONTACT LIST
• Never lose a sale again, with the built-in contact area that makes adding and managing contacts simple from the contact book in your app.
CUSTOMER PROFILE WITH NOTES, TASKS & APPOINTMENTS
• Need a place to manage a customer relationship while on an important call? Set an appointment, take internal notes for future review or add a task for later in the contact profile.
REQUEST A PAYMENT
• Time is everything when it comes to business, which means it’s important to send a payment request to a customer on the fly. With the direct integration to Stripe and QuickBooks you can request payments from customers at the click of a button.
SALES PIPELINE
• See your whole sales pipeline at a glance with a bird eye view of contacts and where they reside in the sales cycle. Click, drag and drop contacts to new stages as you get closer to closing the sale!
TASKS LIST
• Add tasks or check them off the list in a new section that shows you a complete list of personal tasks as they come in from day to day. Enhance follow up and ensure that your sales game is on point with a task list that will keep you all on the ball.
PHONE DIALER
• Use the mobile app like it’s a business phone and perform outbound phone calls from your assigned forwarding number without having to mix your business and personal phone lines. It’s easier than ever to make business calls from a different line at the tip of your finger!
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Inbound Suite continues to evolve with features and updates that help make daily operations more fluid!