HCI Work

The application is designed to support employees in advising, selling, and managing customer shopping carts quickly, accurately, and efficiently. With a user-friendly interface and clear logic, the application optimizes workflows, minimizes manual operations, and enhances the experience for both employees and customers.

1. Employee Login

The application uses an employee account login mechanism to ensure security and clear access control. Each employee is assigned a unique account, including a username and password, which can be linked to the company's internal management system. After successful login, employees can only access functions relevant to their role, helping to control data and limit the risk of unauthorized access. Login information also helps the system record operation history, track work performance, and support future management.

2. Service List

The service list screen displays all the services the business offers, clearly categorized by group or category. Each service includes basic information such as service name, price, illustrative image, and a brief description. Staff can easily search, filter, or sort services according to customer consultation needs. The visual presentation helps staff quickly grasp information, leading to more accurate and professional advice.

3. Product List

In addition to services, the application also provides a complete and detailed product list. Products are displayed as a list or grid, along with images, prices, units of measurement, and availability. Staff can quickly find products that match customer needs and easily compare similar products. This feature is particularly useful during direct sales or when advising on service-product combinations.

4. Service and Product Details

When a specific service or product is selected, the employee will be directed to the details screen. Here, the application displays complete information such as detailed descriptions, benefits, procedures (for services), ingredients or uses (for products), prices, and relevant notes. Employees can use this screen to clearly explain things to customers, build trust, and help customers easily make purchasing decisions.

5. Customer Shopping Cart List

The application allows employees to create and manage individual shopping carts for each customer. The shopping cart list displays all the services and products that the customer has been advised on and selected. Employees can add, edit quantities, update prices, or remove items that are no longer relevant. Managing shopping carts by customer helps avoid confusion and supports tracking customer needs and purchase history.

6. Customer Cart Details

The cart details screen provides a comprehensive overview of the customer's entire order. Here, staff can view details of each service, product, quantity, unit price, total amount, and related notes. Information is updated in real time, allowing staff to easily confirm with customers before proceeding to the next steps such as payment or order saving. This reduces errors, increases accuracy, and enhances professionalism in the sales process.

Overall, the application acts as a comprehensive support tool for staff in advising, managing services and products, and customer carts. As a result, businesses can improve operational efficiency, enhance customer experience, and build a more modern, synchronized, and professional sales process.