Reviews of Baton Rouge General Mobile

By: Baton Rouge General App

List of user reviews and ratings for Baton Rouge General Mobile

Total ratings

3.91 (Rating count: 89)

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Review summary

Users find the Baton Rouge General Mobile app useful for staying informed during hospital visits, easy appointment setup, and consolidating health information. However, many Android users report frequent crashes, issues completing patient forms, and poor communication. The app struggles with compatibility on some devices, resulting in frustration. Positive feedback highlights excellent staff and facility service, but app stability and usability need significant improvement.

Pros

Helpful for staying informed during hospital stays or surgeries.
Allows easy appointment setting and check-in.
Consolidates medical information into one app.
Staff and facility service praised as excellent.

Cons

App frequently crashes on Android devices, making it unusable.
Forms and patient check-in processes have persistent bugs, such as error messages despite all fields being filled.
Poor communication during procedures represented by limited updates.
App compatibility issues with certain Android models and OS.
User interface issues, such as difficult date selection.

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User Reviews

Recent rating average: 3.00

All time rating average: 3.91

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52% (11)

Date	Author	Comment
2025-02-01	Ge*****	Abandon app and fix MyChart interface
Abandon app and fix MyChart interface
2023-12-18	Tw*****	App doesn't work on android at all.
App doesn't work on android at all.
2023-09-14	Jo*****	Came in pretty handy when my wife was in the hospital. I'm the network administrator for West Feliciana Hospital in St Francisville and I wish we had something like this. I may look into it.
Came in pretty handy when my wife was in the hospital. I'm the network administrator for West Feliciana Hospital in St Francisville and I wish we had something like this. I may look into it.
2023-06-28	Sa*****	Terrible service when it comes down to having a surgery.
Terrible service when it comes down to having a surgery.
2023-05-15	To*****	Staying informed while my son was in surgery made the wait so much easier.
Staying informed while my son was in surgery made the wait so much easier.
2023-03-28	Mi*****	This app is terrible. Won't let me fill anything out before it crashes. I suggest y'all fix the issues this app has with androids. I would give it 0 stars if allowed.
This app is terrible. Won't let me fill anything out before it crashes. I suggest y'all fix the issues this app has with androids. I would give it 0 stars if allowed.
2023-02-15	Ke*****	There is nothing else to say but excellent. Way better than Uber and cheaper
There is nothing else to say but excellent. Way better than Uber and cheaper
2023-02-13	Ta*****	Easy appointment setting and check-in.
Easy appointment setting and check-in.
2023-02-13	pa*****	Excellent service from staff
Excellent service from staff
2022-07-08	Mi*****	Horrible and never opens. If it only could have 0 stars.
Horrible and never opens. If it only could have 0 stars.