Reviews of FinFit

By: FinFit

List of user reviews and ratings for FinFit

Total ratings

4.92 (Rating count: 1,052)

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Review summary

Users appreciate the app's financial products and enjoyable features like trivia. However, many face significant issues such as persistent update prompts with no available updates, frequent login and authentication failures, app crashes and bugs that hinder key functions like document upload and bank connections. The navigation is unintuitive, biometric login is unreliable, and customer service is slow. Despite earlier satisfaction, these problems have made the app frustrating and largely unusable for many.

Pros

Offers financial products like loans and financial planning
Has engaging features like trivia which users enjoy
Was once easy to use and effective for quick advances and loans

Cons

App frequently demands updates but no update is available, causing access issues
Login process is problematic with repeated two-factor authentication and verification code errors
App crashes, freezes, and has bugs preventing document uploads and bank account connections
Customer service is slow and unhelpful in resolving issues
Navigation is unintuitive and biometric login features are unreliable

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User Reviews

Recent rating average: 1.60

All time rating average: 4.92

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9% (17)

Date	Author	Comment
2024-12-27	Jp*****	App is trash, been working for almost 6 months now and STILL don't have access to loans. Customer service is slow.
App is trash, been working for almost 6 months now and STILL don't have access to loans. Customer service is slow.
2023-11-04	Ca*****	This past weekend i had the hardest time using the new uploading system thatg is supposed to be used to verify my ID and SS#. The darn Upload screen kept popping up and i was never able to get pass the screen to get my new finance loan. This part of the app to use on the phone for uploading documents has a terrible bug. It's a shame this app keeps changing and keeps upgrading. All of the new upgrades are giving this useful financial assist a major downgrade.
This past weekend i had the hardest time using the new uploading system thatg is supposed to be used to verify my ID and SS#. The darn Upload screen kept popping up and i was never able to get pass the screen to get my new finance loan. This part of the app to use on the phone for uploading documents has a terrible bug. It's a shame this app keeps changing and keeps upgrading. All of the new upgrades are giving this useful financial assist a major downgrade.