Reviews of Pluang:Trading Stocks & Crypto

By: pluang App

List of user reviews and ratings for Pluang:Trading Stocks & Crypto

Total ratings

4.74 (Rating count: 121,599)

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Review summary

Users praise the app for its ease of use and asset variety, but report recurring issues with customer service, fund transfers and withdrawals, high spreads, missing/buggy features (screener, tax reports, portfolio details), and harsh pre-signup limitations and branding. Overall, usability is good while reliability and support need improvement.

Pros

Easy to use / user-friendly interface
Wide asset availability including many assets and ETFs
Fast top-ups and withdrawals
Simple, intuitive app design
Generally smooth performance and positive experiences

Cons

Poor customer service: inconsistent responses, slow replies, and difficult refunds
Funds transfer/withdrawal delays and refund hassles (BCA transfers not registered, delays, refunds)
High spreads and trading costs that burden traders
Missing or buggy features: screener bug, missing portfolio view for mutual funds, lack of tax reporting (PDF) and dividend info
Pre-signup limitations and branding/UI complaints: cannot view product overview before signup; negative branding and perceived poor UI

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User Reviews

Recent rating average: 3.90

All time rating average: 4.74

Upgrade to see all 361 reviews

34% (122)

Date	Author	Comment
2026-07-13	R *****	kok gagal terus ya mau top up, padahal nama rekening Dan jumlah transfer udah sesuai.
kok gagal terus ya mau top up, padahal nama rekening Dan jumlah transfer udah sesuai.
2026-07-12	Sh*****	quick and good application
quick and good application
2026-07-12	SA*****	not a user friendly apps
not a user friendly apps
2026-07-11	bu*****	good
good
2026-07-09	No*****	cocok untuk inves saham mulai dari kecil"an
cocok untuk inves saham mulai dari kecil"an
2026-07-08	Hi*****	Nice application for investing with various option...
Nice application for investing with various option...
2026-07-08	Ic*****	naik turun saham bisa kah jangan persentase saja. tp dgn nominal berapa rupiah atau dollar. hanya angka persentase tidak enak dipakai
naik turun saham bisa kah jangan persentase saja. tp dgn nominal berapa rupiah atau dollar. hanya angka persentase tidak enak dipakai
2026-07-07	wa*****	tolong ketika topup transfer, jika perlu kode uniq untuk detect rek, cukup gunakan 3 / 4 digit saja, sangat jelek bagi user jika mau topup 1.5jt menjadi 1.59xxxx, 90rb lbh cuman terpakai sebagai kode uniq itu lumayan
tolong ketika topup transfer, jika perlu kode uniq untuk detect rek, cukup gunakan 3 / 4 digit saja, sangat jelek bagi user jika mau topup 1.5jt menjadi 1.59xxxx, 90rb lbh cuman terpakai sebagai kode uniq itu lumayan
2026-07-06	*****	(+) Intuitive UI, transparent with fees, exchange rate, and portfolio report; Jumlah saham sudah lebih banyak dan sudah ada ETF. (-) Minim data fundamental, bahkan ETF tidak ada info Expense Ratio. PROSEDUR TOP UP kenapa sekarang jadi sangat rumit?? dgn verifikasi manual dan nominal kode transfer yang besar sekali sampai 91rb, di platform sebelah pakai VA cepat dan tanpa biaya!
(+) Intuitive UI, transparent with fees, exchange rate, and portfolio report; Jumlah saham sudah lebih banyak dan sudah ada ETF. (-) Minim data fundamental, bahkan ETF tidak ada info Expense Ratio. PROSEDUR TOP UP kenapa sekarang jadi sangat rumit?? dgn verifikasi manual dan nominal kode transfer yang besar sekali sampai 91rb, di platform sebelah pakai VA cepat dan tanpa biaya!
2026-07-05	vi*****	kok top up gk kayak dulu ya langsung masuk sekarang kok lama
kok top up gk kayak dulu ya langsung masuk sekarang kok lama