Reviews of Domino's Pizza - Food Delivery

By: Jubilant Foodworks App

List of user reviews and ratings for Domino's Pizza - Food Delivery

Total ratings

4.79 (Rating count: 4,185,507)

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Review summary

Most reviews express general satisfaction with the Domino's app and ordering experience, praising food quality and COD. The strongest recurring downside is delivery unreliability: orders delayed and arriving cold, with some concerns about app logistics and pricing. Overall, users like the app and food, but reliability and cost detract from the experience.

Pros

Overall positive sentiment with frequent use of words like 'good'/'very good', indicating general satisfaction with the app and ordering experience.
Notable praise for food quality and taste (examples include 'very good' and mentions of pizza quality).
Explicit mentions of 'good service' suggesting reliable service in several orders.
Cash on delivery (COD) availability is appreciated by users.
Some reviews show brand loyalty, with Domino's described as a favourite outlet.

Cons

Delivery delays and cold food with long wait times (reported in multiple reviews).
App/ordering system issues leading to misalignment with store capacity and unreliable logistics.
Perceived higher prices / more expensive than alternatives.
Poor customer support responsiveness or difficulty contacting support in at least one complaint.

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User Reviews

Recent rating average: 3.20

All time rating average: 4.79

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28% (407)

Date	Author	Comment
2026-08-09	Sa*****	worst delivery. delivery boy very rude
worst delivery. delivery boy very rude
2026-08-09	Mo*****	excellent 👍 app and taste
excellent 👍 app and taste
2026-08-09	Su*****	poor quality
poor quality
2026-08-09	Ku*****	nice
nice
2026-08-09	de*****	super 👍
super 👍
2026-08-09	ra*****	ok
ok
2026-08-09	Di*****	unable to order pizza. No combo offer available. I need to reach out to the store to order it. Thanks for the amazing app.
unable to order pizza. No combo offer available. I need to reach out to the store to order it. Thanks for the amazing app.
2026-08-09	Ba*****	very bad 😔
very bad 😔
2026-08-09	Sk*****	বিচ্ছিরি ব্যবস্থা
বিচ্ছিরি ব্যবস্থা
2026-08-09	Ra*****	best
best