Reviews of Domino's Pizza - Food Delivery

By: Jubilant Foodworks App

List of user reviews and ratings for Domino's Pizza - Food Delivery

Total ratings

4.77 (Rating count: 4,293,239)

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Review summary

Most reviews express general satisfaction with the Domino's app and ordering experience, praising food quality and COD. The strongest recurring downside is delivery unreliability: orders delayed and arriving cold, with some concerns about app logistics and pricing. Overall, users like the app and food, but reliability and cost detract from the experience.

Pros

Overall positive sentiment with frequent use of words like 'good'/'very good', indicating general satisfaction with the app and ordering experience.
Notable praise for food quality and taste (examples include 'very good' and mentions of pizza quality).
Explicit mentions of 'good service' suggesting reliable service in several orders.
Cash on delivery (COD) availability is appreciated by users.
Some reviews show brand loyalty, with Domino's described as a favourite outlet.

Cons

Delivery delays and cold food with long wait times (reported in multiple reviews).
App/ordering system issues leading to misalignment with store capacity and unreliable logistics.
Perceived higher prices / more expensive than alternatives.
Poor customer support responsiveness or difficulty contacting support in at least one complaint.

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User Reviews

Recent rating average: 4.60

All time rating average: 4.77

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27% (429)

Date	Author	Comment
2026-09-06	Sy*****	good 👍😊
good 👍😊
2026-09-06	So*****	niceee
niceee
2026-09-06	JY*****	good
good
2026-09-06	Sa*****	best app
best app
2026-09-06	Pr*****	ek ada kuch free me bhi bhijwa dena
ek ada kuch free me bhi bhijwa dena
2026-09-06	um*****	very good
very good
2026-09-06	Si*****	add more coupons for discount meals
add more coupons for discount meals
2026-09-06	po*****	lovely pizza,on time delivery and coupons. I love this app
lovely pizza,on time delivery and coupons. I love this app
2026-09-06	Pa*****	excellent
excellent
2026-09-06	An*****	good
good