POINTR Easy Remote Support Android

POINTR Easy Remote Support

Collaborate, Document, Report

Features & Capabilities

POINTR Easy Remote Support by Delta Cygni Labs is a cutting-edge solution designed to revolutionize industrial remote support. This cloud-based SaaS tool leverages augmented reality (AR) for seamless video and audio communication, enabling technicians and experts to collaborate in real time regardless of location. Key features include AR annotations, group calls supporting up to 5 participants, guaranteed image quality even under low bandwidth, GDPR compliance, and support for external cameras. Users can enhance collaboration with field notes, image capture, session recording, and a virtual whiteboard for brainstorming.

Ideal for industries needing remote guidance, commissioning, maintenance, training, quality assurance, services, and sales, POINTR ensures reduced downtime, faster service, and improved operational efficiency. It supports all smart devices — iOS, Android, Huawei — standard PCs (Mac OS, Windows), and smart glasses (with additional software). Download POINTR today and experience effortless and secure remote collaboration that boosts productivity and cuts costs.

User Growth & Download Statistics

By:
Delta Cygni Labs
Downloads:
65,948 2
Rating:
3.30
(137)
Version:
2.6.304 Last updated: 2025-11-30
Version code:
304
Creation date:
2016-04-04
Publisher country:
FI FI
Permissions:
  • android.permission.CAMERA Very high risk
  • android.permission.READ_CONTACTS Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.SYSTEM_ALERT_WINDOW High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.BLUETOOTH Moderate risk
  • android.permission.BLUETOOTH_CONNECT Moderate risk
  • android.permission.INTERNET Low risk
  • android.permission.MODIFY_AUDIO_SETTINGS Low risk
  • See more
Size:
100.64MB
Email:
su*****@deltacygnilabs.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-08
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Delta Cygni Labs
Google Play Store
https://play.google.com/store/apps/details?id=com.DeltaCygniLabs.Pointr
Email:
su*****@deltacygnilabs.com
Website:
https://www.pointr.com/

User Reviews

Users find POINTR Easy Remote Support effective for technical support and remote guidance, especially appreciated by service engineers. However, many reviews highlight misleading app descriptions claiming remote control features, errors during registration, slow performance, and network issues. The app also faces criticism for being outdated with no recent updates and requiring personal info submission at start, leading to user dissatisfaction.
Pros
  • Useful tool for technical support and remote guidance
  • Works well and is effective for service engineers
  • Allows desktop to mobile phone connectivity
  • App praised for its utility in professional contexts
Cons
  • Misleading app description regarding remote control functionality
  • Frequent errors when submitting phone number or registration details
  • App is slow and has network-related issues
  • No significant updates in years leading to outdated experience
  • Requires submission of personal info upfront causing user frustration
Recent reviews
Excellent news
by DR*****, 2022-04-16

Am SMA service engineer. we are using this app for guiding our customers.it is working good.
by su*****, 2020-08-22
View all user reviews ›

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