Reviews of Jafza

By: DP World Jebel Ali App

List of user reviews and ratings for Jafza

Total ratings

4.80 (Rating count: 3,899)

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Review summary

Users generally find the Jafza app user-friendly and appreciate its services and facilities, notably the convenience of accessing gate passes. However, multiple reviews highlight issues with the salary certificate feature, slow OTP delivery, and sign-up difficulties including inability to use existing emails for login and gate pass updates not reflecting after renewal. Overall, while the app offers valuable services, improvements in registration and functionality are needed.

Pros

User-friendly interface appreciated by multiple users
Good services and facilities associated with the app
Helpful for obtaining gate passes quickly and conveniently
Generally positive customer service experience

Cons

Issues with obtaining salary certificates for banks due to incomplete bank list and functionality
OTP takes excessively long to receive (over 1 hour)
Problems with registration/sign-up process preventing users from completing registration
Difficulty using existing email accounts for sign-in and editing after gate pass renewal
Gate pass information not updating after renewal

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User Reviews

Recent rating average: 4.40

All time rating average: 4.80

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13% (3)

Date	Author	Comment
2025-01-31	Bi*****	it's amazing
it's amazing
2025-01-10	Po*****	Most of the features are good, but the future for getting a salary certificate for bank is not working properly, and the list of the banks is not available. I hope they'll soon rectify this issue.
Most of the features are good, but the future for getting a salary certificate for bank is not working properly, and the list of the banks is not available. I hope they'll soon rectify this issue.
2025-01-06	Ma*****	This is amazing. Very user friendly! Keep up the great service innovations.
This is amazing. Very user friendly! Keep up the great service innovations.
2024-11-18	ra*****	Great place and facilities. Everyone will love to work. Future ready place
Great place and facilities. Everyone will love to work. Future ready place
2024-11-15	ZA*****	easy and useful
easy and useful
2024-11-05	No*****	No market or restaurant nearby. you have to parco or other market place. No RTA bus service.
No market or restaurant nearby. you have to parco or other market place. No RTA bus service.
2024-10-29	Ma*****	JAFZA Al Way's giving Good Services 😊
JAFZA Al Way's giving Good Services 😊
2024-10-01	RE*****	Nice.. feels quick response
Nice.. feels quick response
2024-09-20	Ma*****	all good with Dubai and JAFZA
all good with Dubai and JAFZA
2024-07-31	Ma*****	Very good Service
Very good Service