Reviews of Mobile Authenticator ES

By: OneSpan – Tomorrow’s potential. Secured.

List of user reviews and ratings for Mobile Authenticator ES

Total ratings

3.01 (Rating count: 2,022)

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Review summary

Users frequently report severe performance slowdowns after updates, crashes/black screens, and login/setup issues on Android devices. The app often requires more taps and time to generate codes, and several reviews mention inability to add multiple tokens. Branding/name changes also confuse users. A few reviews note the app is still capable for security verification, but overall stability and multi-token support are major areas for improvement.

Pros

Recommended app for security verification
Good
Nice
cool app
Wow

Cons

Post-update performance regressions and slowness
Crashes and errors on Android devices
Registration/login problems on new devices (QR/manual setup)
Single-profile / token limitation
Branding/name changes causing confusion

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User Reviews

Recent rating average: 1.40

All time rating average: 3.01

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44% (43)

Date	Author	Comment
2026-06-12	Je*****	Still stuck on loading screen
Still stuck on loading screen
2026-04-15	Du*****	samsung note10+ android version 12 can't using app it always crash or freezing when I try to use it
samsung note10+ android version 12 can't using app it always crash or freezing when I try to use it
2025-12-11	Su*****	I am trying with my new android device but cannot register my account with the QR code or add details manually. although it works fine on my old device.
I am trying with my new android device but cannot register my account with the QR code or add details manually. although it works fine on my old device.