List of user reviews and ratings for DLT Smart Queue
Total ratings
4.00 (Rating count: 30,074)
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Review summary
Pros
- Some users found the registration process easy and functional for Thai citizens.
- The initiative to create an app for queueing is positively mentioned during the pandemic period.
- Works for some users once they can log in, especially locals.
Cons
- The app does not allow foreigners to register or log in with a passport ID, making it ineffective for non-Thais.
- Numerous users reported that the app gets stuck in a loading loop or does not function correctly.
- Multiple complaints about poor user interface design, including difficulties with password creation and selection issues.
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User Reviews
Recent rating average: 1.60
All time rating average: 4.00
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-01 | Useless. After you fill in your details then a pop-up box "conditions for acceptance" pops up and then there is no way to continue. The App just goes into a loop. Why don't they test their Apps... | ||
| Useless. After you fill in your details then a pop-up box "conditions for acceptance" pops up and then there is no way to continue. The App just goes into a loop. Why don't they test their Apps... | |||
| 2025-01-01 | The only and the worst option to queue for the license | ||
| The only and the worst option to queue for the license | |||
| 2024-12-29 | Can't use the app. It keep loading infinitly. | ||
| Can't use the app. It keep loading infinitly. | |||
| 2024-12-14 | ใช้ไม่เห็นจะได้เลยลงทะเบียนเสร็จไปที่หน้า QR code พอสแกน QR codeกลายเป็นสำนักบริหารทะเบียนเฉยเลย ส่วนเว็บไซต์ก็ใช้ไม่ได้ห่วยแตกมาก | ||
| ใช้ไม่เห็นจะได้เลยลงทะเบียนเสร็จไปที่หน้า QR code พอสแกน QR codeกลายเป็นสำนักบริหารทะเบียนเฉยเลย ส่วนเว็บไซต์ก็ใช้ไม่ได้ห่วยแตกมาก | |||
| 2024-02-02 | I was worried about trying this app after reading so many negative reviews here. But it appears they have fixed all the problems other foreigners complained about because it worked fine for me. Registration easy, no issues with accepting foreign passport. Just can't book yet because more than 6 months till my licences expire. The app would be improved by adding information on exact requirements of what documents to bring on the day. | ||
| I was worried about trying this app after reading so many negative reviews here. But it appears they have fixed all the problems other foreigners complained about because it worked fine for me. Registration easy, no issues with accepting foreign passport. Just can't book yet because more than 6 months till my licences expire. The app would be improved by adding information on exact requirements of what documents to bring on the day. | |||
| 2022-12-04 | I had no problems registering and then to Log-in so I can not tell if the issues described by many regarding Foreigners has been solved. So far all was in English as well. Unfortunately when selecting the DLT in my area I found many Offices are gray...meaning not available to select. I assume that means they do not use the Queue System? Would have been nice to be aware before... I will keep the App as those places might be available the next time around... | ||
| I had no problems registering and then to Log-in so I can not tell if the issues described by many regarding Foreigners has been solved. So far all was in English as well. Unfortunately when selecting the DLT in my area I found many Offices are gray...meaning not available to select. I assume that means they do not use the Queue System? Would have been nice to be aware before... I will keep the App as those places might be available the next time around... | |||
| 2022-10-19 | I can't update my new password, it keep saying I've put a wrong birth date lol. Edit 191022 ตอบมาแบบนี้ได้ยังไง ถ้าคุณบอกว่ากรอกข้อมูลไม่ถูกต้อง แสดงว่าระบบเก็บข้อมูลผิดผลาดตั้งแต่ first submitted แล้ว แบบนี้ระบบปล่อยผ่านให้ล็อกอินเข้าใช้งานได้ยังไง! ปล. กรอกรหัสบัตรปชช.และวันเกิดถูกต้องครบถ้วน!!!!! | ||
| I can't update my new password, it keep saying I've put a wrong birth date lol. Edit 191022 ตอบมาแบบนี้ได้ยังไง ถ้าคุณบอกว่ากรอกข้อมูลไม่ถูกต้อง แสดงว่าระบบเก็บข้อมูลผิดผลาดตั้งแต่ first submitted แล้ว แบบนี้ระบบปล่อยผ่านให้ล็อกอินเข้าใช้งานได้ยังไง! ปล. กรอกรหัสบัตรปชช.และวันเกิดถูกต้องครบถ้วน!!!!! | |||
| 2022-09-27 | The thing is you can renew licence from any province in thailand. And that's what we did..stay in bkk but booked in nonthaburi as there's no booking available in Bangkok. Got a booking for nonthaburi and arranged all required documents. Went there and got rejected. Reason being the certificate of residence from immigration was addressed to dlt, bangkok. Where as in required documents no such requirement is mentioned that Bangkok should not be mentioned in the certificate. What a waste of a day!! | ||
| The thing is you can renew licence from any province in thailand. And that's what we did..stay in bkk but booked in nonthaburi as there's no booking available in Bangkok. Got a booking for nonthaburi and arranged all required documents. Went there and got rejected. Reason being the certificate of residence from immigration was addressed to dlt, bangkok. Where as in required documents no such requirement is mentioned that Bangkok should not be mentioned in the certificate. What a waste of a day!! | |||
| 2022-09-05 | I'm sure the app works well when one is able to use it. However, It would be good to clarify if this app is only applicable for Thai citizens. Tried registering for it which the app allowed but then was unable to log into the app. Keep getting an error message saying either details or password are incorrect, which is quite untrue. Not sure if this is a bug or the way the app developers designed to prevent expats from registering onto the online system. | ||
| I'm sure the app works well when one is able to use it. However, It would be good to clarify if this app is only applicable for Thai citizens. Tried registering for it which the app allowed but then was unable to log into the app. Keep getting an error message saying either details or password are incorrect, which is quite untrue. Not sure if this is a bug or the way the app developers designed to prevent expats from registering onto the online system. | |||
| 2022-03-16 | I went to the DLT office to book a driving test, but was sent away because I hadn't booked an appointment online. I was told that the only way to book a driving test as a foreigner was to use this app, however the app simply doesn't work if you don't have a Thai National ID number. Classic Thailand! | ||
| I went to the DLT office to book a driving test, but was sent away because I hadn't booked an appointment online. I was told that the only way to book a driving test as a foreigner was to use this app, however the app simply doesn't work if you don't have a Thai National ID number. Classic Thailand! | |||
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