Reviews of CARROT Wellness

By: CARROT pass, LLC

List of user reviews and ratings for CARROT Wellness

Total ratings

2.44 (Rating count: 321)

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Review summary

Pros

Cons

Constant issues syncing with Fitbit and Garmin devices.
App is buggy, with frequent crashes and failures to count steps.
Rewards system is complicated and feels unattainable.
Poor customer support and communication from developers.
App has lost appeal and functionality since the older version.

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User Reviews

Recent rating average: 1.10

All time rating average: 2.44

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Date	Author	Rating	Comment
2022-09-18	Mi*****		I think it's a great app in theory, but their challenges they put on take months to pay out rewards (if they ever). The app is really buggy as well where auctions and the featured premium sections always close out on me. Just today I'm trying to sign up for their latest 45 day challenge but I keep getting bumped out. I am also waiting on an Amazon GC from their previous challenges. Carrot is great on responsiveness and always very fast and friendly. They just need to strengthen some core areas.
I think it's a great app in theory, but their challenges they put on take months to pay out rewards (if they ever). The app is really buggy as well where auctions and the featured premium sections always close out on me. Just today I'm trying to sign up for their latest 45 day challenge but I keep getting bumped out. I am also waiting on an Amazon GC from their previous challenges. Carrot is great on responsiveness and always very fast and friendly. They just need to strengthen some core areas.
2022-02-11	Ch*****		I am extremely disappointed. I upgraded to a new phone and since I did that in Nov not one step has been counted. It shows that I have not taken one step. Im very discouraged. I use to love to have the goal and before I went to bed I made sure I met my goal. Now it does not calculate so I dont even bother. It's a shame as I will loose all the coins I have built up. I highly doubt that I will get a response for this.
I am extremely disappointed. I upgraded to a new phone and since I did that in Nov not one step has been counted. It shows that I have not taken one step. Im very discouraged. I use to love to have the goal and before I went to bed I made sure I met my goal. Now it does not calculate so I dont even bother. It's a shame as I will loose all the coins I have built up. I highly doubt that I will get a response for this.

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