Reviews of BankPlus Mobile Alert

By: BankPlus

List of user reviews and ratings for BankPlus Mobile Alert

Total ratings

4.06 (Rating count: 85)

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Review summary

Users appreciate BankPlus Mobile Alert for its useful notifications and effective bank management features, with improvements noted after updates. However, many have experienced persistent login problems, including inability to reset passwords and connection issues despite having good internet. Customer service is often unhelpful, and notifications lack transaction details. Some also find the app incompatible with older devices, impacting overall usability.

Pros

App provides useful notifications to keep track of card usage.
The app has improved after updates, enhancing user experience.
Users find the app effective for managing bank activities and balances.
Some users recommend the app for its promptness and effectiveness.

Cons

Multiple users report inability to log in to the app, even after resetting passwords.
The app often fails to connect to the internet despite users having reliable connections.
Customer support is unresponsive or unable to resolve login and access issues.
The app does not provide sufficient details in notifications about card transactions.
App performance issues on older phones were mentioned.

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