Reviews of BDC Token

By: Banque du Caire App

List of user reviews and ratings for BDC Token

Total ratings

2.75 (Rating count: 329)

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Review summary

Numerous users report problems with the BDC Token app, primarily activation failures and persistent 'no internet connection' errors despite stable connections. Many mention poor customer support that does not resolve their issues. However, some users see promise in the app, associating it with a reputable bank and positive opportunities, with a few noting satisfactory performance.

Pros

Associated with a reputable bank in Egypt.
Some users experience good performance ('So far so good').
Promotes a positive challenge or opportunity with 'BDC unlimited chances'.

Cons

App frequently fails to activate accounts or tokens.
Constant 'no internet connection' errors despite working internet.
Poor customer service with unresolved issues after multiple contacts.
App fails to generate or handle OTPs correctly.

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User Reviews

Recent rating average: 1.00

All time rating average: 2.75

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71% (15)

Date	Author	Comment
2025-01-16	Ra*****	The worst app.
The worst app.
2024-02-26	Wa*****	Giving me wrong OTP
Giving me wrong OTP
2023-09-26	ah*****	Hard to deal with
Hard to deal with
2023-05-01	ka*****	I can't set the token.. IT SAYS THAT NO INTERNET CONNECTION WHILE IT IS WORKING FINE.. REPORTED THAT MULTIPLE TIM TO CS to no avail.. IT SEEMS THAT IT IS TECHNICAL ISSUE RELATED TO THE APP.
I can't set the token.. IT SAYS THAT NO INTERNET CONNECTION WHILE IT IS WORKING FINE.. REPORTED THAT MULTIPLE TIM TO CS to no avail.. IT SEEMS THAT IT IS TECHNICAL ISSUE RELATED TO THE APP.
2023-05-01	La*****	The app is not working, i'm trying to scan the token credentials and it says no Internet connection and my connection is working just fine on everywhere else!!! Please fix this! This is a waste of time!!!
The app is not working, i'm trying to scan the token credentials and it says no Internet connection and my connection is working just fine on everywhere else!!! Please fix this! This is a waste of time!!!
2023-04-29	Ah*****	Useless Waste of time
Useless Waste of time
2023-04-29	Ba*****	Can't connect to the internet on mobile. Internet connection works fine and fast what's wrong with this app
Can't connect to the internet on mobile. Internet connection works fine and fast what's wrong with this app
2022-08-27	ha*****	Cannot activate my account on Token app ..request indentifier code , how can I get this code
Cannot activate my account on Token app ..request indentifier code , how can I get this code
2022-05-15	Fa*****	It doesn't work
It doesn't work
2022-04-23	Ah*****	Doesnot work, after multiple calls with Customer service but no success.
Doesnot work, after multiple calls with Customer service but no success.