Reviews of Bank ABC OTP

By: Bank ABC

List of user reviews and ratings for Bank ABC OTP

Total ratings

2.13 (Rating count: 499)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users consistently report that the Bank ABC OTP app suffers from frequent invalid OTP errors, making it difficult or impossible to log in. The app is described as poorly functioning and non-responsive, with an outdated and complicated login process. Multiple reviews highlight a lack of effective customer service and the absence of a full-featured mobile banking app, limited only to OTP generation. One positive note is the availability of fingerprint login as an alternative to using bank signatures, but overall, user experience is highly negative.

Pros

Supports fingerprint login as an alternative to bank signature

Cons

Frequent invalid OTP errors preventing login
Poor app functionality and frequent non-responsiveness
Lack of effective customer service and support
No comprehensive mobile banking features beyond OTP
Outdated and complicated login process

Upgrade to see all 9 reviews

User Reviews

Recent rating average: 1.00

All time rating average: 2.13

Upgrade to see all 9 reviews

211% (19)

Date	Author	Comment
2024-04-04	Kh*****	i can't bind my phone despite many many attempts
i can't bind my phone despite many many attempts
2024-03-08	ra*****	Usually invalid OTP i closed the bank account because of this app
Usually invalid OTP i closed the bank account because of this app