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2.96 (Rating count: 41)Receive review notifications
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Review summary
Users appreciate the app's ability to provide great hotel prices and responsive customer service, making it a cost-effective tool for travel bookings. However, many reviews criticize the app's limited functionality, particularly its lack of in-app login and filtering features, leading to a frustrating experience as it mostly redirects to the website. Performance issues and disappointing service from the company have also been noted. Overall, while the app offers value through pricing and service, it requires significant improvements in usability and features. Pros
- Offers great prices and significant savings compared to booking directly with hotels
- Easy to use app interface for browsing hotels
- Customer service is responsive and helpful via email and phone
- Membership offers valuable travel deals beyond just hotel bookings
- Some users find the app useful and intend to continue using it
Cons
- App lacks proper in-app login functionality, redirecting users to the website instead
- Limited or no filtering and sorting options when searching for hotels
- Glitches and slow performance when applying filters or browsing hotel listings
- App provides minimal functionality and feels like a glorified bookmark to the website
- Reports of poor customer experience with the company and hotel service
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User Reviews
Recent rating average: 2.00
All time rating average: 2.96
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-13 |  | | A glorified bookmark. Doesn't let you log in and just kicks you to the browser. Absolutely pointless app. |
| A glorified bookmark. Doesn't let you log in and just kicks you to the browser. Absolutely pointless app. | |||
| 2024-02-03 |  | | They are just collecting user base |
| They are just collecting user base | |||
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