Reviews of Konexus

By: Konexus, Inc.

List of user reviews and ratings for Konexus

Total ratings

3.44 (Rating count: 121)

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Review summary

Users appreciate Konexus as a useful app for emergency alerts and communication, especially when required by employers. However, many report major frustrations with email signup and account verification, leading to inability to use the app. The app also often fails to load or connect properly, and support is reportedly unhelpful. While some find it friendly and powerful, prevalent technical and support issues hinder overall usability.

Pros

Helpful for emergency alerts and communication
Useful as required by certain organizations like Hilton for QA points
Easy to use and user friendly according to some users
Has powerful communication features

Cons

Issues with account setup due to never receiving verification or signup emails
App often fails to load or work on new devices
Difficult to connect or authenticate with authorized accounts, especially Hilton accounts
Support for these issues seems unresponsive or unhelpful

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User Reviews

Recent rating average: 2.80

All time rating average: 3.44

Upgrade to see all 21 reviews

52% (11)

Date	Author	Comment
2023-11-17	To*****	Good
Good
2023-10-20	Ma*****	Great app for emergency alert ⚠
Great app for emergency alert ⚠
2022-11-18	St*****	Required by Hilton but ever since this app changed from what it was years ago it has never worked and Hilton support has had no answers
Required by Hilton but ever since this app changed from what it was years ago it has never worked and Hilton support has had no answers
2022-09-29	Jo*****	Hilton requires this for QA points. Its nearly impossible to get this app connected with authorized hilton account. All the 5 star reviews look completely fake.
Hilton requires this for QA points. Its nearly impossible to get this app connected with authorized hilton account. All the 5 star reviews look completely fake.
2021-05-11	Ga*****	R we
R we
2021-04-30	Pe*****	Doesn't work uninstalled!
Doesn't work uninstalled!
2020-09-09	Je*****	Never got the email to sign up. Tried twice.
Never got the email to sign up. Tried twice.
2020-07-02	Me*****	I was asked by our emergency Management team to install this app, however, when I try to set it up, I'm asked for an email, then I get a notification stating an email has been sent, but I never receive it. It says if I don't get an email to contact my help desk . . . My help desk where??
I was asked by our emergency Management team to install this app, however, when I try to set it up, I'm asked for an email, then I get a notification stating an email has been sent, but I never receive it. It says if I don't get an email to contact my help desk . . . My help desk where??
2020-04-01	A *****	It will not load on my new phone.
It will not load on my new phone.
2020-02-04	A *****	This is a beneficial app and helpful to keep alert.
This is a beneficial app and helpful to keep alert.