Reviews of ALLDATA

By: ALLDATA

List of user reviews and ratings for ALLDATA

Total ratings

2.26 (Rating count: 300)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

User reviews largely complain that the ALLDATA Android app is unreliable and unusable for non-professional users. Repeated issues include login/authentication failures, intermittent opening, and constant crashes. Many users report that only professional subscriptions unlock data, effectively excluding DIYs. Data access problems such as Access Point limits or missing repair information are common. The mobile experience is described as poor, with no shop management features, inability to attach photos, and syncing issues with VCI hardware. Overall, the app suffers from gating, performance problems, and missing functionality that undermines its value.

Pros

Cons

Requires professional subscription to use; DIY users cannot access repair data
Login failures prevent access (login not working, credentials requested twice, access denied)
Crashes and instability (crashes on open, frequent crashes, resource-intensive)
Data access issues (repair info not displayed, Access Point limits, data not found)
Poor mobile experience and missing features (no shop management, inability to attach photos, limited mobile functionality)

Upgrade to see all 66 reviews

User Reviews

Recent rating average: 1.40

All time rating average: 2.26

Upgrade to see all 66 reviews

77% (51)

Date	Author	Comment
2026-06-12	Su*****	love all data, poor app layout . can't get past terms and service page. no way to agree on there terms and service, it only show 1\4 of the box and it won't let me click it!
love all data, poor app layout . can't get past terms and service page. no way to agree on there terms and service, it only show 1\4 of the box and it won't let me click it!
2026-06-09	T3*****	Incredibly frustrating that paying subscribers are completely locked out of using this app unless they have a commercial business account. DIYers pay good money for subscriptions too and deserve the convenience of a dedicated app in the garage instead of being forced onto a mobile browser. Total double standard for paying customers.
Incredibly frustrating that paying subscribers are completely locked out of using this app unless they have a commercial business account. DIYers pay good money for subscriptions too and deserve the convenience of a dedicated app in the garage instead of being forced onto a mobile browser. Total double standard for paying customers.
2026-05-16	Jo*****	Slow and unreliable and I'd love to know which one of you smooth brains made the decision to make it so I have to wait for a save state every time I change a field.
Slow and unreliable and I'd love to know which one of you smooth brains made the decision to make it so I have to wait for a save state every time I change a field.
2026-03-11	Ch*****	worthless
worthless
2026-03-04	Jo*****	Not working
Not working
2026-01-31	Ja*****	does not work with an alldata pro subscription. at least no repair information
does not work with an alldata pro subscription. at least no repair information
2026-01-28	Ch*****	Won't work with the DIY subscription, just the professional subscription, apparently.
Won't work with the DIY subscription, just the professional subscription, apparently.
2025-12-16	Ke*****	app does not work. even after logging in, it will not display any repair info for any of the vehicles I've subscribed for.
app does not work. even after logging in, it will not display any repair info for any of the vehicles I've subscribed for.
2025-12-04	Ja*****	Crashes when trying to open
Crashes when trying to open
2025-11-29	em*****	"Rating: 3 stars for good features and benefits."
"Rating: 3 stars for good features and benefits."